@JustEatUK DM sent, kindly resolve my concern by either arranging the cartons are collected or issue a refund be ause I do not intend on drinking from burst cartons
@VertuMotors public follow ups but no courtesy to acknowledge or contact when you email into these guys. Great customer service from Vertu again, same service as their online complaints form (still awaiting a reply to the original complaint from July 25th)
@VertuMotors surprise surprise there is no acknowledgement or assistance when you email into them and follow, as it was over a month ago. Bury your head into the sand and hope the concern resolves itself seems to be the motto and theory
@VertuMotors If you are planning on buying a car or seeking an after sales from this shambles of a "company" steer clear. After a somewhat positive experience of buying my 1st Hyundai i20 from Edinburgh West, I decided to buy a Hyundai Kona because they made things right.
@VertuMotors Good morning Keith,
Happy to email you if you can DM me with your email address as I am reluctant to pay a premium fee for verification. Otherwise, my email address will be on Vertu's CRM records under current registration SL69XVR, previous keeper of SK16WWY until October 2024
@VertuMotors this matter with the general manager, I was quoted a retaliatory diagnosis fee of a Β£150. Completely choosing to overlook the fact that it has been an issue since day 1. I wouldn't recommend the Edinburgh West garage having seen the practices that take place behind the scenes
@VertuMotors This was due to being quoted at Β£104.94, which then became Β£240.12 and then turned into Β£159.00 after I told them to fix the problem with the aircon and I'll get it serviced locally and raised a complaint with the general manager regarding the pricing situation. Prior to raising