I am breaking up with @AmazonHelp I have 3 accounts business and personal and they won't comply with their own written policy. New habits forming now. #shoplocal@amazon
@amazon 3 hours in chat with Amazon. No resolution. I called. No resolution. They didn't understand the iand said I was free to take business elsewhere. I'm not a small customer, not that it should make a difference, but incredibly frustrating. Deleted the app. Prime is next.