Friday 1st May 2026 is a bank holiday in many European countries. Therefore, payments due into your account from other banks on Friday 1st May 2026 may not be credited to your account until Tuesday 5th May 2026. Please see here for more information https://t.co/NrpSD18uzP
@comaradotcom Hi Conor, thanks for getting in touch. I am sorry to hear this. An up to date statement takes 1 working day to be generated on the app. You will find it by selecting your account and then the statements tab. Thanks, Megan
@liamjfallon Hi Liam, thanks for getting in touch. We are sorry to hear this. If you could send us a DM with more information we will be happy to assist youfurther.
Thanks, Jack.
@zero_cool_ire@bankofireland Hi Mark, thanks for getting in touch. Apologies for any confusion caused. We will be sure to pass on your feedback.
Thanks, Jack.
@Provocatively Hi there, thanks for getting in touch with us here. I am sorry to hear about this. If you can send us a DM here we will do our best to assist you further. Thanks, Eve
@yung7212555 You'll need to contact the sender so that they can trace this payment. As advised, the money should credit your account as soon as it has been received by BOI. ^Eve
@yung7212555 Thanks for coming back to me. You'll need to confirm with the sender their transfer timeframes or you can ask them to trace the payment. ^Eve
@Garrett81389858 Thanks Garrett, please call 0818365365 for further assistance. If you don't have an account number/ passcode then don't enter anything when you're asked and the phone menu should move on. My colleagues will do their best to assist you further. ^Eve
@JohnLeo08649103@bankofireland Hi John, thanks for getting in touch with us here. Please send us a DM, we will happily assist you in updating your mobile number. Thanks,Niamh.
@Hyperprincessz Hi there, thanks for getting in touch with us here. Very sorry to hear this. Please send us a DM with more information, we will happily assist you further. Thanks,Niamh.
@FinTechIreland Hi, if you get a text that says it’s from Bank of Ireland, use our ‘TextChecker’ service to check it’s not a scam:
Copy the text you wish to verify
Open a new message
Add the word CHECK and paste the text in after it in the same message
Send for free to 50365
Thanks, Megan
@cmasummercamps Hi there, if you get a text that claims to be from Bank of Ireland but you're not sure if it's genuine, here's how to verify it
Copy the text you wish to verify
Paste into a new message
Add the word CHECK before the text (In the same text)
Send to 50365.
Thanks, Jack.
@Billy97390809 Hi Billy, thanks for getting in touch with us here. Please send us a DM with more information, rest assured we will happily assist you. Thanks,Niamh.
@AndieTswan Hi there, thanks for getting in touch with us here. May I ask you to please send us a DM with more information, we will happily assist you. Thanks,Niamh.
@Navi5ie Hi there, we have no issue's with transferring fund's. It may be a problem with your top up method. If you continue to face issue's you can send us a DM.
Thanks, Jack.
@aoiferoscommon@bankofireland Hi Aoife, we are sorry to hear this. Please contact our team on (ROI) 0818 365365. They will assist you further. Our team is available Monday-Friday 9am-5pm and Saturday 10am-2pm.
Thanks, Jack.
@saraflyful Hi Sarah, thanks for getting in touch. We are sorry to hear that. If you could please send us a DM with more information we will assist you further.
Thanks, Jack.