There is a “head of department” mr Nikhil who has the worst attitude towards the new companies. So many internal issues between you guys and no responsibility taken. Paying such a premium for your services
@ShiprocketIndia@Shiprocket360@SRSocial_
Worst shipping partner and customer service. Things delayed for 20 days and no bother. So many internal issues amonbst their teams
@ShiprocketIndia@Shiprocket360@SRSocial_
@ShvenKothari@DTDCIndia@DTDCIndia horrible service from your end. This is not the customer experience we expect from courirer partnerns. I would never recommend your service to any brand
@DTDCIndia I have chosen express service for V4001305225 and yet not delivered. What is your team doing?? Customer support also does not give proper responses. Such a poor experience
@ShvenKothari@DTDCIndia You guys keep raising tickets and don't resolve the issue only @DTDCIndia . Customer service team also has no idea what is going on and just says to wait for an email. What is the point of choosing express delivery then. Pathetic service. get this resolved ASAP