I look forward to this promised call and hear the resolution from your end as this has taken so much time, efforts and draining energy! I am surprised and disappointed with your service and have second thoughts to continue banking with @EmiratesNBD_AE
@EmiratesNBD_AE@VisaCEMEA after waiting impatiently with the worst customer experience I have ever faced, you washed your hands without giving any single explanation on how this fraud had happened pushing it to police to manage the case for a card issued by you!! Can you explain
@EmiratesNBD_AE after waiting impatiently with the worst customer experience I have ever faced, you washed your hands without giving any single explanation on how this fraud had happened pushing it to police to manage the case for a card issued through you!! Can you explain!
@EmiratesNBD_AE As a loyal customer since 2005, I'm truly worried for the lack of prompt response to fraudulent charges on my credit card today. Urgent action to block unauthorized transactions threatening my account security. Please assist promptly! #fruad#Customerservice
@myalgo_ Hello team MyAlgo wallet, I am not able to send algo from my wallet to another one. As per your request we should move our holdings out of MyAlgo before Jan 30th, 2024. Can you please support? Am getting an error while sending “there was an error sending transaction”
Thank you
@EmiratesNBD_AE@EmiratesNBD_AE I don’t have to write on this platform should I have received the right customer support and expected security. It’s very frustrating to treat a loyal privileged (as you name it) customer this way; it’s as if I am struggling for my right!!! Can someone explain!
@EmiratesNBD_AE@EmiratesNBD_AE I am yet to receive a response. I am surprised by the lack of communication and experiencing am facing! It baffles me to understand how my credit card was scammed without authorization even with all this level of claimed security. I request an answer immediately!
@EmiratesNBD_AE I expect a swift resolution as it is time sensitive and not a generic answer! The least you can do is to block the transaction from being sent to the fraudulent party or else what’s the purpose!!! I am extremely surprised with the delays and way of handing this security situation
@EmiratesNBD_AE With all due respect Mahmoud, if I had gotten a swift resolution, I would not have ask for help through this channel. I posted here to request for swift help as I fail to get it through calling the bank! Your answer solidified my point and frustration and feeling unprotected!!
@EmiratesNBD_AE With all due respect Mahmoud, if I had gotten a swift resolution, I would not have ask for help through this channel. I posted here to request for swift help as I fail to get it through calling the bank! Your answer solidified my point and frustration and feeling unprotected!
@EmiratesNBD_AE@EmiratesNBD_AE As a loyal customer since 2005, I'm truly worried for the lack of prompt response to fraudulent charges on my credit card today. Urgent action to block unauthorized transactions threatening my account security. Please assist promptly! #fruad#Customerservice
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