@AnthropicAI@claudeai been going on since Aug 20/21 — not one-off, multiple reports, black screen/freeze across releases this year on GitHub (search "black screen" claude-code issues). A real, recurring problem, not isolated.
#ClaudeAI#Anthropic#ClaudeDesktop#AIsupport
£80/month Claude Max. Desktop app broken since Aug 20/21 update — permanent black screen. I diagnosed exact bug myself and sent logs to support. 9+ hrs, then told to file it myself. No case number, no ETA, no rollback. Work halted. Worst software support I've had. @AnthropicAI