@IcelandFoods I’m in hospital with sepsis and have ordered my family some supplies due to be delivered today between 5-7pm. £189 of food and a confirmation e mail. Status saying picked for delivery. Customer services closed. What can I do ?? Order number 2102843039
#DomesticandGeneral please can somebody reply to e mails regarding the release of funds for a replacement boiler that broke on 7th December. From start to finish customer care has been minimal.
@baxiboilers 12 days and still no sign of any heat or hot water . Every department says it’s someone else’s job. Me and my six children are still waiting .
@DandG_UK The private message said you can’t deal with it and to e mail another department who are not responding to the e mails . It feels like there is nowhere to go !!
@DandG_UK keep being passed onto different departments who cannot be reached by e mail or telephone and me and my 8 children remain without hot water and heating for 9 days and no sign of an ending !! Who will help?
@DandG_UK I pay monthly insurance of £27 for my boiler. Issue reported on 7th December. Engineer assessed on 9th December. Told to wait until 17th for the parts and the repair. That’s 8 days as a mother of six with no hot water or heat in a pandemic when we can’t pop to family.
How can this be ok? We have no hot water and no heating. There is mould on my walls. My clothes cannot get clean or dry. We have no money to just buy a boiler which is why we pay the insurance. My children are suffering .
Same engineer returns today to say it cannot be fixed . He will file a report and pass it onto another department to be processed. But it will take 24 hours for the report to get to the department before I can chase. 8 days until Christmas. Pandemic tier 3. Six children . HELP
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I have a parent who is trying to travel on the 100 bus from Stanford to Corringham to get to Giffards Primary School. How will she do this if the bus is not using The Sorrells please ?
@FirstEssex Thanks for replying . We have a family trying to get to school who get on near Hassenbrook school and are trying to get to the town to walk to school off Gardner Avenue. Mum has limited mobility and cannot walk far. Where would they need to get off ? Thanks for your help.