@myntra@MyntraSupport incorrect product information. AI bots mark complaints as resolved without addressing the issue, while agents blame system updates. I have evidence and am filing a consumer complaint. If you value your money and time, think twice before shopping here!@jagograhakjago @Flipkart
Avoid buying from @myntra@MyntraSupport based solely on the product details in their catalogue! I ordered based on the listed size, but the product delivered was a different size. Their customer support refuses to take responsibility, citing their no-return policy despite the
@MyntraSupport I have evidence of the incorrect size listed in your catalog versus the product delivered. I expect a human review and a proper resolution, not automated replies and false closures. Iโm proceeding with a consumer forum complaint.
@MyntraSupport Your customer support is equally disappointing. The chat is handled by AI bots that automatically mark complaints as resolved without addressing the actual issue. When I finally reach an agent, Iโm told the system is being updated. Where is the accountability?
@MyntraSupport@myntra@MyntraSupport Stop misleading customers! Your app catalog displays incorrect product sizing and I ordered based on the size mentioned there.The product I received has a different size. Please take responsibility for the incorrect listing and resolve
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AI tools like GitHub Copilot donโt make you lazy.
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@kotakneo โValidating logsโ cannot take weeks when trades and timestamps are already recorded. Please confirm a clear resolution timeline and compensation process. #SEBI#InvestorRights#KotakNeo
@kotakneo Acknowledged @kotakneo โ but please note, investor losses due to system failure are not subject to indefinite internal review.
SEBIโs circular SEBI/HO/MIRSD/MIRSD-PoD-1/P/CIR/2022/98 mandates timely incident analysis and client redressal.
@kotakneo Hey, we apologise for the disruption on Kotak Neo on Oct 20. As a gesture of appreciation for your patience & in the spirit of Diwali, all trades this week (Oct 20-24) under client code will be brokerage-free. For any assistance, call 1800-209-9191 or email
@SEBI_India @NSEIndia โ 1.5 hr #KotakNeo blackout, zero accountability so far.
SEBI circular SEBI/HO/MIRSD/MIRSD-PoD-1/P/CIR/2022/98 mandates uptime, DR, & investor protection โ not silence.
Are regulators awake, or are investor rights just paperwork? #SEBI#InvestorProtection