TekSavvy Assistance

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Technical Support is available Mon-Fri 24 hours. Sat-Sun 7am-10pm, EST.
@teksavvybuzz for latest news

[TekSavvy Assistance @TekSavvyCSR]

@Shockz Greetings, sorry to hear you are offline. Have you contacted us to investigate? Please direct message us @TekSavvyCSR (I've been trying to message you but X is being... stubborn...) -swc

[TekSavvy Assistance @TekSavvyCSR]

@LucklessLovelck Hello. Sorry to hear that you're having connection issues. We do not have any confirmed outages in Ottawa currently, but something could be going on. Can you please send us a DM with your account information so I can take a look? Thanks. - RH

[TekSavvy Assistance @TekSavvyCSR]

@bathanbichael Hello, I would be happy to take a look at your account to see what happened. Can you send us a DM with your account details? -KF

[TekSavvy Assistance @TekSavvyCSR]

@CountryMusicEmo We'll send you a DM. - DR

[TekSavvy Assistance @TekSavvyCSR]

@CountryMusicEmo Please DM us so that we can look into your account details. - DR

[TekSavvy Assistance @TekSavvyCSR]

@Punqewe We are sorry to hear about that. We will need to troubleshoot with you as to what is wrong. Please send us a DM us your account information? https://t.co/SseJWamiGm -LR

[TekSavvy Assistance @TekSavvyCSR]

We are currently experiencing an outage. Our team is actively working on getting the services back up and running. We appreciate your patience while we work on this. We will post any updates as soon as they become available.

[TekSavvy Assistance @TekSavvyCSR]

@CountryMusicEmo I don't believe that is something we are working on currently. That is good feedback though, we will pass it along. -KF

[TekSavvy Assistance @TekSavvyCSR]

@aubrey_harris Hello, sorry to hear you are offline. I can take a look to see if there are any confirmed outages in your area. Please send us a direct message with your account information and I can look into this for you. Thanks. - RH

[TekSavvy Assistance @TekSavvyCSR]

@Bella53338700 Sorry to hear the connection is not working. If you would like to follow-up by DM, we can look further into this. -ck

[TekSavvy Assistance @TekSavvyCSR]

@BeardyJohn69 @TekSavvyBuzz Good morning, I apologize for the delay, we were not available on this platform overnight. If you are still experiencing a connection issue, please send us a DM with your account details and we can investigate. Have a good day! -KF

[TekSavvy Assistance @TekSavvyCSR]

@LindaCorsi1 @TekSavvyBuzz Hello, sorry for the delay in replying to this. I can check to see if there are any loyalty discounts we can offer you! Please feel free to send us a direct message with your account information, and we can look into that for you. Thanks. - RH

[TekSavvy Assistance @TekSavvyCSR]

@garyjhilson Hello, sorry to hear the TV is not working. If you would like to follow up with us by DM, we can take a look into this.

[TekSavvy Assistance @TekSavvyCSR]

@DarcyGawlik1 You are welcome. Thank you for taking care of that. -swc

[TekSavvy Assistance @TekSavvyCSR]

@DarcyGawlik1 X won't let me message you directly, please contact us @TekSavvyCSR. -swc

[TekSavvy Assistance @TekSavvyCSR]

@fredtseb Hi Fred, sorry to hear of the delay. While the estimate of 5-20 minutes may be correct in an ideal situation, other issues can arise that could delay the process. Please DM with your account details and we can look into it further. Thanks. -am

[TekSavvy Assistance @TekSavvyCSR]

@Dred_Tory @dodo99 @Sue_HBS Thank you for letting us know that your services are working. If you have any other issues or questions about your services, please let us know.

[TekSavvy Assistance @TekSavvyCSR]

@ThatCheekieChef I do apologize for the delay! We hopefully will get that line fixed up shortly and get you back online! -LR

[TekSavvy Assistance @TekSavvyCSR]

@nezzie_26 Clarification - if loaned or rented hardware needs to be returned after cancelling a service, you should receive a prepaid return label attached to the cancellation confirmation email. Please contact us directly if you didn't get one or are unclear if a return is needed. -swc

[TekSavvy Assistance @TekSavvyCSR]

@nezzie_26 Hi there, yes please dm us so that we can get a return label sent to you Tsi Nickie