@NicoleneBoyes Hi Nicolene, TEMPUR® material is composed of billions of visco-elastic spherical shaped open cells. Initially the mattress may feel firmer as the cells are still closed, after manufacture. The more time you spend on or in bed the better! Best, Team TEMPUR®
@janiceJ38857535 Hi Janice, We’re sorry to hear that. If there is anything you would like us to look into please drop us a DM and we’d be happy to help.
Best,
Team TEMPUR
@Earl_67 Hi Earl,
Apologies for not getting back to you sooner. We have replied to one of your tweets and advised that you send us a DM or reach out to our customer service team so that we may be able to help settle this issue. We look forward to hearing from you.
Best,
Tea TEMPUR
@Earl_67@prestigebeds@DivideBuy Hi Earl,
We are so sorry to hear this. We would be more than happy to look into this for you. If you could possibly reach out to us via DM or contact our Customer Service team at [email protected]
Best,
Team TEMPUR
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