Customer Care for TFI network public transport services. Operators include Iarnród Éireann, Bus Éireann, Dublin Bus, Go-Ahead Ireland and Luas.
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@Seesee96@LeapCard Hello Ciara, to report regarding your top up issue and to put forward your complaint. Please contact TFI Support line on 0818 824824 or please visit the website https://t.co/Pv6RYFrCNs for chat line and email. Many thanks, AF
@LisaGibbons18 Hi Lisa, thank you letting us know. We do our best to operate our services as published in our timetables, however, there are occasions when circumstances beyond our control delay our services. Let us if there’s anything we can help you in future. Kind regards, AF
You can now use contactless payments for single journeys on all TFI Local Link Kildare South Dublin regular bus services. It’s a new, quick, and easy way to pay alongside cash, TFI Leap Card and the TFI Go App. Which means less fuss, and more bus!
Find out more at https://t.co/brXCI99MUU.
@J0hnEffK@dublinbusnews Hello Mike, thank you for reporting that. Has the driver been informed about the alleged incident? Kindly share the route number, boarding stop number, scheduled time of service you boarded and intended destination stop for us to investigate this further. Regards, IK
@dmcardle Hello McArdle, the 245x route is yet to be added to the TFI Go APP https://t.co/SJVg3UrSQf . However, you can pay using your Leap Card https://t.co/qPPYhkVT6R or by paying exact change. Regards, IK
@brianricey Hello Brain, upon checking the 14:00 C3 service was curtailed due to heavy traffic on this previous journey due to road works. Our sincere apologies for the inconvenience. The next service is scheduled to arrive at 14:30. Many thanks, AF
@AndygGarland@Buseireann@TFIupdates Hello there, thank you for your query. Would you mind sharing with us a little more information, like the stop number and date and time of the service questioned so that we can investigate further? Regards, AF – TFI
@_SGRV@dublinbusnews Hello, please confirm the onboarding stop number or route direction so we can investigate further, we appreciate you bringing this to our attention. Kindly also dm us your email and name for the fastest updates on this incident, Kind regards, MMW
@liamjfallon Hi Liam we have escalated this matter to the relevant team and we will contact you back once we receive an update, we have sent your case number via dm. Have a nice day. Kind regards, MMW
@gerrymgriffin1@dublinbusnews Hi Gerry, we are sorry to hear that. Public feedback goes a long way in helping us make adaptations were necessary. All feedback is reviewed regularly and we can assure you, it is taken in a serious manner. Kind regards, MMW
@BeggElizab42614 Hello E, sorry for the delayed response. The S4 service from stop 2700 scheduled to depart at 07:16am serviced the stop with a delay of 5 minutes. The services was briefly facing tracking issued. Kind regards, IK
@conzmag101 Hi Con we are sorry to hear that. Please confirm the route number and time that this happened so we can investigate further. Kind regards, MMW
Please be advised that Luas Green Line services are currently operating with delays due to an operational issue at Balally. We apologise for any inconvenience caused. @Luas