@soreheid Hi Ruby, I'm really sorry you've had some problems logging into your account. Could you pop us a DM with some further details, so we can see how we can help? ^Elle https://t.co/LTO4XBPUVD
Hi Bethany, I'm truly sorry to read of your dad's current wait - I genuinely hope he's doing OK? I can appreciate how concerning it can be waiting so long, especially in warmer weather.
Would you be able to share his name, vehicle reg and contact number via DM, so we can look into this further? ^Elle
@ElMystico Afternoon Dominic, thank you for your message. Could you let me know if you're currently broken down? If so, I would like to offer my help. Could you kindly send us a DM with your details, so I can assist you further? ^Jayd
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@leanne70971384 Hi Leanne, thanks for getting in touch. Would you mind popping us a DM with some further details, so we can assist? ^Elle https://t.co/LTO4XBPUVD
@lightboxstudios Afternoon Antony, thank you for the mention. I'm sorry to see that your wife is currently experiencing delays at the moment. I would like to offer my help and look into this. Could you kindly send us a DM with her details. so I can assist further? Thanks, ^Jayd
Morning K.P, I'm really sorry to read of the delays you faced while using our services yesterday. I can appreciate how frustrating this must have been waiting longer than expected.
Would you mind confirming if you've now been seen to? Could I also confirm your vehicle reg, contact number and home details via DM, for me to look into this further? ^Elle
Afternoon Lee, I'm sorry to read about the experience your wife has had when using our service and to see she is still waiting for a response back from our Customer Care team. If you could kindly ask her to send us a DM with her details quoting #149555, I would be happy to look into this? Thanks, ^Jayd
@JulieDique Afternoon Julie, I'm sorry to read that your daughter is currently experiencing delays. I would like to offer my help and look into this. Could you kindly send us a DM with her membership details, so I can assist further? Thanks, ^Jayd
Hi Rose, I'd like to start by sending my sincere apologies to your mother-in-law and also yourself for any worry this caused, and then I'd like to check that she is safe and well and our team did attend her yesterday. If you need us to look into the breakdown in more detail please message us with your mother-in-law's name, membership and vehicle reg, and we'll do all we can to support you both. Thanks, ^Cara
@mrfaliev I have sent you a DM back in response, so we can keep our conversation in the same chat. Could you kindly respond back when you get a chance? Thanks, ^Jayd
@csfadel_soriano Afternoon Cristiano, thank you for reaching out. I'm sorry to see you experienced delays whilst waiting for our assistance. Could you kindly let me know if assistance has now attended? Thanks, ^Jayd
Afternoon Mark, thank you for reaching out to us. I'm sorry to see you experienced delays when using our service. I can certainly appreciate your frustrations as you were in a rural area. I would like to take a look into this. Could you kindly send us a DM with your membership details, so I can assist you further? Thanks, ^Jayd
@The_DanEffect Morning Daniel, I'm sorry to read your partner has been waiting longer than expected - I can appreciate how frustrating it can be when no clear timeframes are provided.
Would you be able to DM us to confirm if this has now been completed? ^Elle https://t.co/LTO4XBPUVD