@AirCanada So disappointed! I have a company with over 50 flight passes, 30 of them for latitude north american business. 3 phone calls and no one can help get the 48 hour upgrade listed on the site. On the pass it says 48 hrs + 1 hr. Seats are available
Just got scammed trying to get Devon a PS5 for Xmas. Thank goodness for tracking on the internet, Paypal's help and the BBB doing an investigation. How about that for stress! Glad it's resolved but sad to fail my assignment.
This is amazing. Matthew Rushin will be freed and you can help get him home for Christmas by writing an impassioned plea to those below. Matthew is a 22 yrs. Autistic man who was originally given a 50 yr sentence for a car accident. Gov. Grantham just gave him a partial pardon
Hard time out there for all! Great customer service at @united United Airlines, @AmericanAir American Airlines and terrible via @AIRMILES Airmiles. 10 hrs., 4 days, 8 calls, chat lines, useless travel hub that either hangs up on you or says try later. Frustrated Onyx member
I have done this twice. The agent at Aeroplan sees we have used the correct pass and flew but there seems to be a glitch in your system. I have spent many many hours on the phone over this. Can you please help?
@TheCastingRoom1 Hi there, we are sorry to hear of this. You can request missing miles 8 days after the travel date by following this link: https://t.co/Yq9yFmDFNB
Thank you and have a great day!
@Aeroplan I have a Florida Flight Flex pass and am having trouble getting credit for our flights from Toronto to Orlando on December 28th of this year. We also aren’t credited our Altitude bonus on the return flight which we normally get as part of our chosen package.
@ACAltitude - can anyone help me please with a computer glitch on Air Canada's end that isn't recognizing a flight my husband and i took using our Florida plus flight pass? It won't process our miles. We are 50K and have 2 passes
@ACAltitude - please help. Three agents from Air Canada and Aeroplan have tried to get my miles for a recent Flex flight pass booking from Toronto to Orlando which we used eupgrades on to move to business. We are being denied our Flex ec. 100% miles but got them for the return.
@AirCanada I did that and it still took us back to the air canada book a flight page. The agent said because there were no upgrades available but we are elite and there are 17 open seats. Couldn't even get waitlisted or on to the proper site
@ACAltitude
Good morning. Been Trying to get on the eupgrade site and every time i sign in it takes me right back to the air canada book a flight page. Tried Safari&Google Chrome. Air Canada elite line agent, nice as she was, didn't understand the issue. Can you help please?