TheCompetentOne

Have care how you speak for you never know what will be remembered. The Competent One was a nickname I got from a substitute teacher I had in high school.

[TheCompetentOne @TheCompetentOne]

I’m gonna lose it with people who can’t just tell me what they want or ask a question. #dearcustomer makes me play 20 questions and I have to guess why they’re calling cuz they won’t just say it! #callcenterproblems #CustomerService

[TheCompetentOne @TheCompetentOne]

@LauraJMcEntee1 @deadinsidecs Lol, that was my thought too!

[TheCompetentOne @TheCompetentOne]

@idontmissapple1 Haha, nope! Though those that are likely to abuse staff are also the ones who don’t read signs, sooo…

[TheCompetentOne @TheCompetentOne]

@thecallcenterc -Our notes state that someone tried to call you, but had to leave a message, did you get that message?

-Oh yeah, but…I’m still gonna complain about how no one ever calls me back...

🤦🏻‍♀️

[TheCompetentOne @TheCompetentOne]

*usual

[TheCompetentOne @TheCompetentOne]

Me: answers phone with usually greeting.

#DearCustomer: …Hey Siri?…

🤦🏻‍♀️😆

[TheCompetentOne @TheCompetentOne]

Not having access to the internet is one thing. I get not everyone has it, even though they should. But “I’m not good at the internet thing.” is no longer excusable in my book. It’s 2022. And it’s not hard. #dearcustomer #callcenterproblems #callcenter #CustomerService

[TheCompetentOne @TheCompetentOne]

…and 2022! Happy New Year!!!!

[TheCompetentOne @TheCompetentOne]

Me: Thanks for calling…how can I help you?
Caller: I was just asking about (subject).
Me thinking: you were just asking or are you trying to ask? Because there’s a difference. Why do people have to make conversations so difficult? #justask #callcenterproblems #callcenter

[TheCompetentOne @TheCompetentOne]

#DearCustomer, if you could just learn the difference between a Google search and typing in a web address, that would be great. #callcenter #idjit

[TheCompetentOne @TheCompetentOne]

When #dearcustomer calls in and starts with “I need…”, it takes me a lot to not respond with a smart ads answer like “yeah, so?” or “good for you?”. Like ask me a question! Stop making statements and expecting me to read you’re mind about what you want to know. #callcenter

[TheCompetentOne @TheCompetentOne]

If only people would think before speaking. Then I wouldn’t want to put my head through a wall with all the stupid shit I have to listen to daily. #callcenter #callcenterproblems #peoplesaydumbshit #customerservice

[TheCompetentOne @TheCompetentOne]

Migraines suck. My head hurts, I’m tired, and very irritable. My patience for customers is next to zero today. #zerofucksgiven #callcenter

[Bernie Sanders @BernieSanders]

I am once again asking you to get vaccinated.

[TheCompetentOne @TheCompetentOne]

People have forgotten how to talk normally over the past year and a half. Half the time I’m talking to a #dearcustomer , I’m just confused because they aren’t making logical sense. And it’s worse than ever. #callcenter #callcenterproblems

[TheCompetentOne @TheCompetentOne]

#DearCustomer , if you start off the phone call by lying to me, I’m just not going to believe anything else you say. #notsmart #callcenterproblems #callcenter

[TheCompetentOne @TheCompetentOne]

I gonna lose it. Customer service sucks ass. Every person I’ve talked to recently is either mind numbingly dumb or very angry for no reason OR both. I’m slowly winding up and it’s only a matter of time before I snap. I can feel it coming. #callcenterproblems #callcenter

[TheCompetentOne @TheCompetentOne]

#dearCustomer : GET TO THE FUCKING POINT! I don’t need a 10min story of irrelevant information. Tell me what you need or ask a question and let’s move on. #please #callcenter #callcenterproblems #facepalmallday

[TheCompetentOne @TheCompetentOne]

#DearCustomer, pro tip: if you are asking for my help,
DON’T LIE TO ME!
I will act calm and do my job because I am a professional, but internally I will be hating you. And you will not get any more than my bare minimum. #liarsarestupid