@NorfolkCoastal@Tripadvisor@Bookingdotcom Exactly! 😳 It’s false advertising and would not look forward to the reviews after lying to our guests like that. It seems that TripAdvisor aren’t interested in the money we generate from them though, so here’s to the #directbooking revolution!
@1lowmill Unfortunately you’re always going to leave yourselves open to these awful schemes then. 😔 Why not use this time to make changes? I have never had any issues at all in paying at the time of booking, wherever I’ve stayed.
@LeadbeaterChris@TelegraphTravel - To all of our lovely followers, I know that you're smart enough to see this as the sarcastic parody that it was meant to be but PLEASE don't take this seriously and do it! It's a very bad idea and won't end well! 🙄🤦♀️
@1lowmill@LeadbeaterChris@TelegraphTravel Crikey, why not? 😧 We're businesses just as much as any other. I get that refunding/rescheduling has been a ballache but you can't pay your bills on ifs, but's and maybe's. I always expect to pay deposits, even staying in a b&b, don't sell yourselves short. 😢
@1lowmill@LeadbeaterChris@TelegraphTravel Just make sure your cancellation policy stops them before they start then. We're only refunding/rescheduling for lockdowns now, not disinclination to travel or illness/self isolation, they can get insurance cover for that.
@TripAdvisor we took our cottages offline due to COVID lockdown closures (you don't have a snooze option) but have now put them back on ready for hopefully reopening soon but all of our reviews have disappeared 🤬. Can you please put them back on as soon as you can. Thanks. 😃
REOPENING UPDATE:
We are pleased to announce the restaurant will reopen at 11.30am this Saturday (July 4).
We will be taking a small number of reservations each day with the rest of the tables available on a call back queue system.
* Full statement on our Facebook page.
@holidaylettings - why have you appeared to have refunded a guest who cancelled before the virus lockdown started? My T&C’s, which were in place when the cancellation was done, have been overridden - why? I did not give you permission to play fast and loose with my only income.