theCustomerSuccessMaven

Consultant, Speaker, Advisor | Customer Success for B2B SaaS | funnier @powerspice if you're in to that | more at

[theCustomerSuccessMaven @TheCSMaven]

<< Test First Name >>, check out the new blog post from Blog - The Customer Initiative - https://t.co/mbZ9NL2jY6

[theCustomerSuccessMaven @TheCSMaven]

<< Test First Name >>, check out the new blog post from Blog - The Customer Initiative - https://t.co/HKg0hbZ5gi

[theCustomerSuccessMaven @TheCSMaven]

Hello World! 📢 Is this thing still on? New blog post up re: our origin story (sorry no radioactive spiders): https://t.co/tA6HjTm67x

[theCustomerSuccessMaven @TheCSMaven]

@djpando Nature is healing <3

[theCustomerSuccessMaven @TheCSMaven]

Friday Feeling:
"If (blank) was easier, I'd be at Happy Hour right now."

What's your (blank) today?

[theCustomerSuccessMaven @TheCSMaven]

Friday the 13th got your #Retention feeling #cursed? The Customer Initiative can help!

#CustomerSuccess #Saas #CustomerRetention #consulting #fightCHURN

https://t.co/67R58pdCbE

[theCustomerSuccessMaven @TheCSMaven]

Early Stage #SaaS #startups: What do you #struggle with the most? Retention? Customer Onboarding? Trial Abandonment?
Let me know below! 📣

[theCustomerSuccessMaven @TheCSMaven]

Daylight Savings is time to:
A. replace batteries in your smoke detector
B. review and refresh your Customer Journey Map
C. get a dental check up
D. all of the above ✔️

Call The Customer Initiative for a Journey Mapping workshop today!
You're on your own for A and C. 😀

[theCustomerSuccessMaven @TheCSMaven]

So bummed that #SaaStrAnnual was rescheduled, but better safe than sorry - health is most important!

Who's planning to attend the rescheduled event? Let's meet up and talk #CustomerSuccess!

#SaaStrAnnual2020 #startup #customerexperience #retention #churn

[theCustomerSuccessMaven @TheCSMaven]

Struggling with #SaaS #trial #conversion? My new blog post shows you 3 easy ways to improve it! Check it out:

https://t.co/OUF1YxCIv1

[theCustomerSuccessMaven @TheCSMaven]

Well, it’s day one and @success_hacker wins #pulse19 with these amazing onesies. We can all go home now!
#customersuccess #TheCustomerInitiative

[theCustomerSuccessMaven @TheCSMaven]

Customer for life is great, but how long is that? Check out my blog post to learn more! #customersuccess #thecustomerinitiative #retention

https://t.co/eZ7ShgML70

[theCustomerSuccessMaven @TheCSMaven]

HOORAY! Our new site is now live at https://t.co/t9iut5EzJb and I would love to hear your thoughts.
Plus you can sign up for content direct to your inbox!
#CustomerExperience #customersuccess #TheCustomerInitiative #SaaS

[theCustomerSuccessMaven @TheCSMaven]

Today is the day! Visit our new website at https://t.co/Hc5nJyinsU, and sign up for updates delivered directly to your inbox!

#thecustomerinitiative #saas #customersuccess #womenintechnology https://t.co/AsGc0mDsLJ

[theCustomerSuccessMaven @TheCSMaven]

The First Secret of Customer Success https://t.co/JXetco7mjJ

[theCustomerSuccessMaven @TheCSMaven]

Here’s a sneak peek at the updated #TheCustomerInitiative logo!
The website is getting a complete overhaul this week too, so stay tuned for #launch.

#customersuccess for #b2b #SaaS https://t.co/E5kltUvWWC

[theCustomerSuccessMaven @TheCSMaven]

Just registered for #PULSE2019 from @Gainsight, and would love to meet up with you (yes you!) while I'm in San Francisco!

Message me here or send a note through my website to set up time.
#TheCustomerInitiative
#CustomerSucccess https://t.co/t9iut5mYkB

[theCustomerSuccessMaven @TheCSMaven]

Headed to Outbound conference in April! Will you be there? Grab your tickets now #TheCustomerInitiative

https://t.co/Zyl9IaGvN5

[theCustomerSuccessMaven @TheCSMaven]

Crafting your Customer Journey starts with knowing your customer. ...even if you don't have any yet. In fact, it may be even more important then!
#CustomerSuccess #TheCustomerInitiative https://t.co/t9iut5mYkB

[theCustomerSuccessMaven @TheCSMaven]

Creating some Customer Journey maps for a startup client this morning.
Customer experience starts from the moment they encounter your brand. Take the time to make it exceptional!
#CustomerSuccess #SaaS https://t.co/t9iut5mYkB