Today, we let many of our customers down and for that, we are truly sorry. They expect more from us.
We are working non-stop and making progress. Our teams will continue to work through the night until service is restored for all impacted customers.
We will make this right - for any customer affected, we will provide account credits and share updates soon.
@VerizonNews For โsomeโ customers? ๐๐๐ Iโve been with you guys for YEARS and 2025-now has been the worst ever. This better be fixed asap as I use my phone for work purposes and theatre. Like many THOUSANDS that are in the same boat.