Tobechukwu

[Tobechukwu @TheRealTbch]

365 days is a lie @MTNNG. I had a line recycled in 4 months while actively recharging it. You disconnected the line and wiped out my entire airtime balance without warning. You are prematurely recycling subscribers' lines just to force them to pay for your overpriced Keep-My-Number service. Explain this! @ConsumersNCC @sowore

[Tobechukwu @TheRealTbch]

Urgent attention required @ConsumersNCC @fccpcnigeria. @MTN180 has executed a massive, unauthorised sweep, clearing out the "Always-On" data balances of all its subscribers with zero notice. This is a severe breach of consumer rights and exploitation on a massive scale. We demand a full probe and immediate data restoration.

[Tobechukwu @TheRealTbch]

@MTN180 @biobanks @MTNNG @MTN180 Forwarding individual complaints to a support team isn't enough when hundreds of gigabytes are vanishing from multiple accounts. Every subscriber on the "Always-On" plan has been hit by this sudden data wipe. This requires a global fix, not a ticket. cc @ConsumersNCC

[Tobechukwu @TheRealTbch]

@MTN180 @MTNNG Why is the "Always On" data balance suddenly wiping out completely for subscribers? Is there an unannounced policy change or a system glitch we should know about? Clarify this. #MTNDataDepletion cc @fccpcnigeria @ConsumersNCC @NgComCommission

[Tobechukwu @TheRealTbch]

@EmmaAjoku @instablog9ja 😆

[Tobechukwu @TheRealTbch]

@sepril23NG Which VPN works for Netflix? Quality sucks whenever I turn on VPN on Netflix

[Tobechukwu @TheRealTbch]

@ShowmaxOnline @Mthobi_ @Hey_ayanda Selected customers huh? I don't want a refund then! What's the offer?

[Tobechukwu @TheRealTbch]

@MTN180 @vicSenegal @MTNNG You people should return all the airtime you stole. You have been ignoring my DM since

[Tobechukwu @TheRealTbch]

@MTN180 Please check DM. It's over a week na. Ha!

[Tobechukwu @TheRealTbch]

@fccpcnigeria Why is Roban Stores still adding ₦50 "Stamp Duty" to POS receipts? Under the New Tax Act, the SENDER, me, is already debited ₦50 by the bank for the transfer. Roban adding it again to my bill is illegal double taxation! 🛑🇳🇬 @cenbank @OfficialNRSNG #ConsumerRights

[Tobechukwu @TheRealTbch]

@Seyeneotu @hollandia_ng Lolest! I think say ma only me. My working trick is to mix the regular milk with it

[Tobechukwu @TheRealTbch]

@troydbos @PoliceNG_CRU Please assist this man. Multiple threats have been made to this life, and his family

[Tobechukwu @TheRealTbch]

@DjangoWiz No, they only resolved for that number instead of resolving the issue globally. When i sent in more numbers to them, boom! delay tactics engaged. It shall not be well with this network

[Tobechukwu @TheRealTbch]

Hello @MTNNG and @MTN180 You stopped the service on the image below but failed to remove the beneficiaries and now your subscribers are facing challenge of the beneficiaries depleting their data balance based on the frequency set, against their wish. Kindly look into this ASAP! cc @NgComCommission @ConsumersNCC @fccpcnigeria

[Tobechukwu @TheRealTbch]

@ConsumersNCC @fccpcnigeria It's a shame that you have left @MTN180 @MTNNG to treat its customers with such negligence. If this directly affects MTN, MTN will fix it in a blink. Why would MTN provide a service and later remove it without option for customers to opt out of the service?

[Tobechukwu @TheRealTbch]

Hello @MTNNG and @MTN180 You stopped the service on the image below but failed to remove the beneficiaries and now your subscribers are facing challenge of the beneficiaries depleting their data balance based on the frequency set, against their wish. Kindly look into this ASAP! cc @NgComCommission @ConsumersNCC @fccpcnigeria

[Tobechukwu @TheRealTbch]

@MTN180 @ConsumersNCC @NgComCommission @fccpcnigeria Hello @MTN180 I am still waiting for your update on this. @ConsumersNCC @NgComCommission @fccpcnigeria

[Tobechukwu @TheRealTbch]

@MTN180 @ConsumersNCC @NgComCommission @fccpcnigeria Resolve globally for all your subscribers who used the service. They cannot remove the numbers as you removed the service totally. Not only the sample number provided. Delete all beneficiaries for everyone please.

[Tobechukwu @TheRealTbch]

That's if they will allow you. @fidelitybankplc restricted my account because they claim there is no phone number linked to my account whereas I filled indenmity form upon account opening to disabled sms alerts. Guess what? They even called me on the number on the account. they only thing that will take me to their banking hall is the day I will finally have the time to close the account.

[Tobechukwu @TheRealTbch]

@MTN180 Video evidence