6X quieter than the original XLiteβ’ ? Say no more . . . because 'shhh' we're sleeping.
Learn more about the NXT Generation at the link below.
https://t.co/NMjBbDmGBC
@gigglingtoes Sorry for any confusion! When you submitted a case via our webform you should have received a case number and confirmation email. If you are unable to locate your case number, please submit a new case via our contact form on our website. Thank you!
@clayson24 Thank you for sending those case numbers! It looks like one of our representatives has reached out via your case and requested additional details. Once we hear back from you we can proceed with next steps. Thanks! - Therm-a-Rest Social Team
6X quieter than the original XLiteβ’ ? Say no more . . . because 'shhh' we're sleeping.
Learn more about the NXT Generation at the link below.
https://t.co/NMjBbDmGBC
@clayson24 Hi There, We are sorry to hear about your sleeping pad and would be more than happy to help. Please feel free to pass along your case number and we would be happy to look into this for you. We are always here to help! - Therm-a-Rest Social Team
@JeremyGottfried Hi There, we apologize for any frustration! Our team respond to cases in the order they are received and someone will be in touch with you soon via your case. If you would like to provide your case number(s), that would be helpful for our team. Thank you!
@FamousRob We're sorry to hear about your friend! Since they are currently located in Europe, they can reach out to the local distributor for their region for assistance: https://t.co/NuGtrChZuu. If they would like to try a repair on the trail, they can refer to this video for 1/2
@reallynicerice Thanks for reaching out! We see that you have been working with our team on this request and a replacement pad is being sent to you - we understand that overnight shipping fee's can be frustrating, but we are only able to offer complementary ground shipping for warranty 1/2
@reallynicerice replacement items. We apologize for any inconvenience this has caused! If you are interested in purchasing overnight shipping, please email us via your current case thread. - Therm-a-Rest Social Team 2/2
@kaihendry Unfortunately, we do not have any double pads at this time. That said, we do make some awesome Coupler Sheet Sets that can be used to pair two of our pads together to facilitate a similar sleep situation. You can shop for them here: https://t.co/zDyY5ZohHg
We hope this helps!
@BengalsOrDie1 You can find all of our specs for our products under the "Tech Specs" tab on the product page on our website: https://t.co/RShuaMWrVa . We hope this helps!
RT @BengalsOrDie1: "@MartyMorissett3@Thermarest Several websites show 19-21 ounces depending on size. Where are you 1/2
@MartyMorissett3 Thanks so much for your review of our Vesper Quilt! RT @MartyMorissett3: "For a quilt that packs just a little bigger then a Nalgene bottle and that is just under 1 pound (15 oz to be exact) It's very impressive how it managed to keep me nice and toasty at -4C.
@Thermarest 1/2