Charlotte Giles

[Charlotte Giles @TheyCallMeLippy]

@EurostarUK what’s going on 🤯 -cancellations & seat changes without any notification! I am still getting cancellation emails after changing my train- I’m beyond confused with what’s actually booked / not booked and where we are sitting it keeps being changed &emails out of sync!

[Charlotte Giles @TheyCallMeLippy]

Just posted a photo @ Great Ormond Street Hospital and Children's Charity https://t.co/D1Vx07aXRM

[Charlotte Giles @TheyCallMeLippy]

Happy birthday to meee, had laser eye surgeryyyy, officially glasses freeeee, happy birthday to me 🎶🎂🙏 https://t.co/ZH62gtN1Tt

[Charlotte Giles @TheyCallMeLippy]

@Joan502 @Festicket Thank you - they weren't showing but thankfully have eventually popped up this morning!

[Charlotte Giles @TheyCallMeLippy]

@Festicket please help - we can't access our tickets for Elton John on BST Hyde Park on friday - is there a number i can call..!???

[Charlotte Giles @TheyCallMeLippy]

@Festicket @FesticketHelp .... PLEASE HELP! We can not download our tickets for Elton John on Friday and the form has been completed and advice received to use the BST app also does not work ..

[Charlotte Giles @TheyCallMeLippy]

If anyone has anything @Electrolux or AEG let’s hope it doesn’t go wrong as trying to replace it when under warranty seems an impossible task 🙃 the team we need don’t bother emailing back/answering calls. Having a newborn and a leaky kettle is far from ideal and unsafe 🙅🏻‍♀️

[Charlotte Giles @TheyCallMeLippy]

@Electrolux can anyone help us on here in regard to our broken leaky AEG kettle? We have phoned and phoned and emailed and emailed and still had no help. We have a 3 week old baby and it’s problematic not having a working / safe kettle … for both milks and coffee. Please help!

[Charlotte Giles @TheyCallMeLippy]

@Top_CashBack @americangolf_UK I’ve had a missing cash back claim open since 17th December 2020 … it’s nearly been an entire year. I specifically ordered the item through TopCashback / AmGolf as I could have got cheaper elsewhere at the time - so disappointing 👎 #letdown

[Charlotte Giles @TheyCallMeLippy]

Happy 31st Birthday @ryangiles90 🤎 @ Marden, Kent https://t.co/UTrEUHRWNE

[Charlotte Giles @TheyCallMeLippy]

@carrsy2 I can’t actually believe what I just watched - feel physically sick 💔

[Charlotte Giles @TheyCallMeLippy]

Oh and we were phoning again @AskDyson as we never got a call back AGAIN. An exchange is agreed yet no one came and now no one can speak to us to help, only promise phone calls back which are never received @WhichTraders #dyson #CUSTOMERSERVICEFAIL

[Charlotte Giles @TheyCallMeLippy]

Another half hour of our life wasted on the phone to @AskDyson and still nowhere. When you buy the most expensive hair straightener on the market you don’t expect this ABYSMAL customer service. We have just asked to raise a formal complaint & been hung up on AGAIN. @WhichTraders

[Charlotte Giles @TheyCallMeLippy]

@AskDyson I’m well aware of the helpline number - my husband and I have now spent in excess of 2 hours speaking to people there. The engineers have authorised the exchange and no one showed up to do the swap so I still have a very broken (straight out the box) pair of straighteners. #dyson

[Charlotte Giles @TheyCallMeLippy]

@AskDyson Im approx 3 hours into trying to replace my brand new FAULTY pair of straighteners - promised a replacement Wednesday and a no show from the driver and now no one can help again - waiting for another call back that’s likely to never happen 🙃 #Dyson #dysonstraighteners

[Charlotte Giles @TheyCallMeLippy]

@Dyson you are a joke. People spend hundreds on products that don’t work and the customer service is APPALLING. I never got a scheduled phone call back yesterday after making a complaint and after 15mins on hold to finally speak to someone they hang up on me...!!!! 😤😤😤

[Charlotte Giles @TheyCallMeLippy]

“Mummy what’s this rope stuff” .. holding Maxs buggy together by a piece of string because the ocarro is sh*t and has broken for the second time in 8 months😤😭 @mamasandpapas #ocarro #mamasandpapas

[Charlotte Giles @TheyCallMeLippy]

The 10 most wonderful but weird weeks have flown by. Thank you so much to everyone who has sent us cards, presents and general well wishes. Max is one spoilt little boy and we can’t wait… https://t.co/zdHyDtkND7

[Charlotte Giles @TheyCallMeLippy]

@ker_fuffle @AsdaServiceTeam @asda That is so helpful thanks so much! Have a good day 😊

[Charlotte Giles @TheyCallMeLippy]

@AsdaServiceTeam @asda can anyone help please 😊!? I can’t seem to find the “amend my order” button to add to my shop! It’s not due until 04/05 so I should be able to add to this shouldn’t I?