Thibault Gaultier

Presales manager Azure, Cloud & Artificial Intelligence @Microsoft

[Thibault Gaultier @Thiboid]

@tweethue It’s all good, up and running! Thanks for the support Hue Team!

[Thibault Gaultier @Thiboid]

@tweethue Hello Team Hue! I just bought a bridge, I've done everything I could but the Internet LED is still blinking... could we please discuss this before I ask for a replacement?

[Thibault Gaultier @Thiboid]

@tweethue I've downloaded the Fing app, and confirm I can see the Bridge on the network (I could also see it previously with my router's online interface ). I've deleted the (Fing?) app and downloaded it again. Not sure if that was supposed to fix the issue though?

[Thibault Gaultier @Thiboid]

@tweethue My router does not have this feature, so it was deactivated by default. (I have a slight doubt about a feature it has that could be similar, but it is deactivated by detault anyway).

[Thibault Gaultier @Thiboid]

@tweethue [] only...
I just reset my router just to check, and still not working...

[Thibault Gaultier @Thiboid]

@tweethue Yeah, tried that one already sadly. Nothing.. (attached)

[Thibault Gaultier @Thiboid]

@tweethue I don’t have iCloud+, so Private Relay is already off.

[Thibault Gaultier @Thiboid]

@tweethue I confirm it’s a new one. I have an iOS phone (but also an Android as backup if absolutely necessary). Sorry how do you mean what kind of Internet connection? (I have a Fiber connection, with a Freebox Delta router… HTH)

[Thibault Gaultier @Thiboid]

@tweethue Can I log on it somehow and check routes myself?

[Thibault Gaultier @Thiboid]

@tweethue Nope

[Thibault Gaultier @Thiboid]

@tweethue Done. Still blinking so far… 🤔

[Thibault Gaultier @Thiboid]

@tweethue Thanks for your kind answers btw :)

[Thibault Gaultier @Thiboid]

@tweethue I basically went through everything I’ve found on the Internet about this. :)

[Thibault Gaultier @Thiboid]

@tweethue Turning off router + bridge, resetting the bridge, trying 4 different RJ-45 cables, all different ports of my router (Freebox Delta router from Free Internet provider in France), assigning a static IP to the bridge (in case DHCP was failing)

[Thibault Gaultier @Thiboid]

@tweethue Done (I’ve watched the IT crowd! ;-) ), not working…

[Thibault Gaultier @Thiboid]

@Kayane Tu as vraiment bien géré, tu peux être fière si en plus tu n’étais pas préparée. Keep it up!

[Thibault Gaultier @Thiboid]

@ClashRoyale Got this

[Thibault Gaultier @Thiboid]

@flop_schr Reçu à 11h15 ce matin ;)

[Thibault Gaultier @Thiboid]

@flop_schr @bouyguestelecom Yep. Toujours en préparation...

[Thibault Gaultier @Thiboid]

@flop_schr @bouyguestelecom On croise les doigts. Toujours en préparation ici.