Ricky Ashton (Thirteen)

Customer Success Coordinator. 1/3 of the Customer Success Team. All views my own.
🐦 @Thirteen_Group

[Ricky Ashton (Thirteen) @Thirteen_RickyA]

Happy pride month all! #PrideMonth #Pride2021

[Thirteen Group @Thirteen_Group]

We're hiring!

We are looking for four Touchpoint Advisors (Contact Advisors) to deliver first class customer experiences as part of our busy Touchpoint Team.

Interested? Visit https://t.co/CwjzJmgssN for details.

[Thirteen Group @Thirteen_Group]

Customers in our communities have shown real strength, compassion & community spirit in 2020 & we want to say thank you. We're looking for 3 community heroes to each #WIN a £250 prize for Christmas! Pop to our website for full details before 15 December: https://t.co/luqIw1PIgY

[Thirteen Group @Thirteen_Group]

We're supporting National Hate Crime Awareness Week, working with partners to look at the issue, how to report it and how it affects people.
#NationalHCAW
#NoPlaceForHate
#SafePlaceForall
#SpreadLoveNotHate

[Thirteen Group @Thirteen_Group]

It’s National Hate Crime Awareness Week and we’re working with partners to raise awareness of the issue, how it can affect people and how you can report it. Find out more on our website: https://t.co/e0c894EFbO #NationalHCAW #NoPlaceForHate #SafePlaceForall #SpreadLoveNotHate

[Cleveland Police Engagement Team @EngagePolice]

https://t.co/MuHVeGyjoh

Hate Crime Awareness week. Raising awareness of Religious or Belief Hate Crime.
@TeesVTogether @TogMbroRC @churchofengland @StocktonCircuit @nspauk @MethodistGB @DioceseofDurham @dioceseHN @MbroDiocese @DioceseOfYork @togetherdurham @MuslimCouncil

[Cleveland Police @ClevelandPolice]

If you want to report a hate crime, look for this sign at any Third Party Reporting Centre #HateCrimeAwarenessWeek

[Thirteen Group @Thirteen_Group]

We're very proud to have signed up to the @stonewalluk Diversity Champions programme, the UK’s leading employers’ programme for ensuring all #LGBT staff, customers, clients and service-users are accepted without exception. Full story here: https://t.co/N72Tu8Sw12

[Thirteen Group @Thirteen_Group]

These six minutes could change your life!

Did you know, we help customers to get the most out of their money and offer support to find a job, training or education?

We've created a quick film about our range of services that could help you: https://t.co/WkUEHdKLYE

[Ricky Ashton (Thirteen) @Thirteen_RickyA]

Gemma is one of the new members in the Anti-social Behaviour Triage Team. The past week she has been in training and shadowing myself... today she takes the reins whilst I shadow her! Thanks to the technology I feel like we are sat together! #TeamThirteen #Progressive #ASB

[Karen Collighan @thirteen_karenc]

Our Money Advice team will be available today between 11:00 - 13:00 on Facebook live chat, for any money queries, alternatively, you can call 0300 11 11 000 for an appointment @Thirteen_Group

[Thirteen Group @Thirteen_Group]

We were already working hard to tackle anti-social behaviour, and as @Thirteen_Angela explains in this @CIHhousing blog, that’s got more important in the current crisis. https://t.co/UWb6iqegs6

[Ricky Ashton (Thirteen) @Thirteen_RickyA]

@CIHhousing @Thirteen_Angela

[Ricky Ashton (Thirteen) @Thirteen_RickyA]

@AlexmgibCIH @Chris_Grose @CIHhousing We have been getting evidence from The Noise App and Reportable App. Reportable allows diary sheet type entry and photos to be submitted

[Ricky Ashton (Thirteen) @Thirteen_RickyA]

@Chris_Grose @CIHhousing Very much the same here. When customers report social distancing alongside ASB (I.e. Noise), we send out additional Letters that cover covid-19 too #CIHcv19

[Ricky Ashton (Thirteen) @Thirteen_RickyA]

Very proud of the work we are doing for our customers!

[Chartered Institute of Housing @CIHhousing]

Ahead of today's #CIHcv19 chat on anti-social behaviour, read this blog from Angela Corner from @Thirteen_Group https://t.co/W1pFL8ttXA our @CIHhousing good practice guide https://t.co/tPy9mNSEUd - then join us and share your ideas and experiences.

[Ricky Ashton (Thirteen) @Thirteen_RickyA]

Might put a smile on someones face... Just the struggle of working with a excessively needy pet. She has started to believe she is a parrot - Isolation has got to her clearly 🐈😂🤷‍♂️ #WorkingFromHome #Isolation #StayAtHome #NeedyPet

[@thirteen_philb @PhilbThirteen]

Morning everyone! It's great hearing about so many of our customers starting work and becoming 'Key Workers' during Covid-19 - if you want help getting in to work or training then please contact us NOW! Opportunities available daily. #staysafe #13workingfromhome @Thirteen_Group

[Ricky Ashton (Thirteen) @Thirteen_RickyA]

@Thirteen_Group Anti-social Behaviour Traige Team are still here and busy supporting customers! I'm currently working through the reports received over bank holiday! #ThirteenGroup #SupportingCustomers #UKHousing #NorthEast

[Simon @Thirteen_SimonR]

If your a Thirteen tenant and you're struggling due to the COVID-19 virus, our Money Advice Team is available to contact at 0300 111 1000.