@JioCare
Internet frequently not working. Complaints are not being registered, official complaint channels are blocked, yet billing continues for unusable service.
Twitter & email already done. Please resolve this properly.
#JioFiber#consumerhelp#jiohotstar#Reliance
@AmazonHelp@amazonIN@AmazonIN I have already contacted your support team multiple times, but my issue remains unresolved. A Prime membership is meaningless if my account is restricted from placing orders. I need a proper explanation and a permanent resolution, not another referral to support.
@AmazonIN I'm a Prime member, yet my orders are cancelled and I'm restricted from placing new ones. What's the point of Prime? My membership fee is wasted. Please resolve this and provide compensation.
@AmazonHelp What's the benefit of Amazon Prime if prepaid orders are returned without even a delivery attempt? No explanation, just a generic response. Unfortunately, this isn't the first time. @amazonIN
Poor speed? Fine. Network issues? Happens.
But making customers struggle just to disconnect a service is unacceptable.
I've requested cancellation multiple times. I'm a customer, not Ambani's son-in-law.
#JioAirFiber#CustomerExperience#Jio
https://t.co/h0pJySxlHa
@JioCare
Internet frequently not working. Complaints are not being registered, official complaint channels are blocked, yet billing continues for unusable service.
Twitter & email already done. Please resolve this properly.
#JioFiber#consumerhelp#jiohotstar#Reliance
Speed Test Result
@JioCare
“Batti Gul, Meter Chalu” perfectly matches JioAirFiber 😄
Internet down, complaints ignored, but billing continues on time.
#JioFiber#PoorService#BattiGulMeterChalu@TRAI
@cockroachJanataparty
@JioCare
Due to continuous poor service and unresolved issues, I have requested disconnection of my JioAirFiber connection.
Please process it immediately and stop further billing.
#JioFiber#PoorService
@JioCare@jagograhakjago@TRAI@JioHotstar@JioCare
It feels like customers are paying to buy problems, while Jio is selling them instead of solving them.
Why would the issues get fixed when monthly payments keep coming anyway?
Took Jio AirFiber expecting reliable service, but ended up facing constant outages and no proper support.
Complaints go nowhere, service stays down for days, and customers are left waiting.
At this point, cancelling the connection feels like the only option.
@JioCare
@Gururaj_bhat_br@JioCare Same situation here.
I have already emailed them to disconnect my connection, but there is still no response. They are neither disconnecting the service nor properly providing it — only generating monthly bills.
I have also filed a complaint with the consumer forum now.
@JioCare Should this really be called “issue resolved”?
Download speed is still only 0.53 Mbps. Does this look like a resolved service to you? And honestly, is this issue ever going to be permanently fixed?
#JioFiber#PoorService#Superfast2G
I have tried to register a complaint through every possible platform, but the complaint is still not being registered or accepted.
Now please tell me:
How should I register a complaint, and where should customers go when even official support channels are not allowing complaints
@JioCare I have tried to register a complaint through every possible channel — Twitter/X, email, the Jio application, and customer care calls. However, my complaint is still not being officially registered through any method.
@ConsumerHelp_@TRAI
@JioCare@TRAI@ConsumerHelp_ Additionally, I also request a waiver/rebate for the previous three months, as the service has been continuously poor and unstable during that period.
@JioCare I request you to waive my monthly rental charges until the issue is completely resolved. You may take the required time to fix the problem, but I should not be charged for a service that is not functioning properly.
@TRAI@ConsumerHelp_