Thomas Hanley

Fan of my family, Disney, Christmas, Theme Parks, Microsoft, SQL, Databases, Technology and MORE!

[Thomas Hanley @ThomasFHanley]

I'm hiring Senior Solutions Architects (EdTech) on my AWS Public Sector team — BOS / NYC / DC.

If you love applied AI/ML and working directly with customers on GenAI + model customization, this one's for you 👇 https://t.co/LBBj0eQQKh

#AWS #Hiring #AI #MachineLearning

[Thomas Hanley @ThomasFHanley]

@JeremyBolton18 DMed you my number sir. Looking forward to a follow up. Thank you for taking my situation seriously.

[Thomas Hanley @ThomasFHanley]

@JeremyBolton18 I am running into issues with my Visible account and have been going in circles with chat. They literally mentioned I could reach out to you. Can you please help me get past the automated dog-chasing-my-tail I am in now?

[Thomas Hanley @ThomasFHanley]

@visiblecare Literally 6+ hours trying to solve my issues with Visible customer service. There is a lot to like about Visible but the customer service is really lacking. I wish they prioritized customers more.

[Thomas Hanley @ThomasFHanley]

@visiblecare Still having an issue coming up with a resolution with Visible. Loyal customer here for 5+ years and can't seem to get any good answers.

[Thomas Hanley @ThomasFHanley]

@visiblecare Will do

[Thomas Hanley @ThomasFHanley]

@Visible Hey Visible I am having a devil of a time trying to get support for my Visible account. Been a customer for years and keep getting the runaround. Can you please help a loyal (and frustrated) customer?

[Thomas Hanley @ThomasFHanley]

@mcuban Hey Mark! Why is it the companies you support have good customer service but companies like @UberEats just can't get it together? I am almost 24 hours into fraud on my account and they keep giving me different stories and closing out my case prematurely? Buy them Broseph!

[Thomas Hanley @ThomasFHanley]

@jillhazelbaker @dkhos I've begged for a phone number to talk to a human being. I'm at the point of just closing out my Uber Eats and Uber accounts. On my Uber account alone I have spent over $1,000 this year. Am I not important enough to get the assistance I need?

[Thomas Hanley @ThomasFHanley]

@jillhazelbaker I just sent this message to @dkhos

I am @ 18 hours and 4 agents into dealing with Uber Eats trying to address fraud on my account. This is after being transferred to 2 specialty teams. I've offered to hop on the phone with Uber Eats and Amex.
I need help!!

[Thomas Hanley @ThomasFHanley]

@UberEats @dkhos I've begged for a phone number to talk to a human being. I'm at the point of just closing out my Uber Eats and Uber accounts. On my Uber account alone I have spent over $1,000 this year. Am I not important enough to get the assistance I need?

[Thomas Hanley @ThomasFHanley]

@UberEats I just sent this message to @dkhos
I am @ 18 hours and 4 agents into dealing with Uber Eats trying to address fraud on my account. This is after being transferred to 2 specialty teams. I've offered to hop on the phone with Uber Eats and Amex.
I need help!!

[Thomas Hanley @ThomasFHanley]

@dkhos I've begged for a phone number to talk to a human being. I'm at the point of just closing out my Uber Eats and Uber accounts. On my Uber account alone I have spent over $1,000 this year. Am I not important enough to get the assistance I need?

[Thomas Hanley @ThomasFHanley]

@dkhos I am @ 18 hours and 4 agents into dealing with Uber Eats trying to address fraud on my account. This is after being transferred to 2 specialty teams. I've begged for a phone number to sort this out and even offered to hop on the phone with Uber Eats and Amex.
I need help!!

[Thomas Hanley @ThomasFHanley]

View my verified achievement from @awscloud. https://t.co/lREZ4edkJK

[Thomas Hanley @ThomasFHanley]

@ShibainuCoin @elonmusk @CPOfficialtx Come on @elonmusk, join us with Shiba!

[Thomas Hanley @ThomasFHanley]

@AskPayPal @Dan_Schulman It just makes things VERY frustrating

[Thomas Hanley @ThomasFHanley]

@Dan_Schulman I cannot log into my PayPal account due to issues with 2FA. I've been on the Twitter website several times and cannot get anything accomplished because everything is predicated on first authenticating. Also your phone help is offline. Help! I'm stuck!

[Thomas Hanley @ThomasFHanley]

@AskPayPal @Dan_Schulman I just sent you a DM. Thank you, ahead of time, for your help. For the record, it would be brilliant if you guys and gals could allow for messaging WITHOUT having to log in. If you can't log in, you can't message and have to resort to Twitter or something else (carrier pigeon).

[Thomas Hanley @ThomasFHanley]

@PayPal Why don't you offer phone support like other companies at a time like this? Surely you don't need people in the office to provide phone support. I work remotely why can't your folks? I'm stuck and can't log into my PayPal account due to 2FA.

[Thomas Hanley @ThomasFHanley]

@AskPayPal I cannot log into my PayPal account due to issues with 2FA. I've been on the Twitter website several times and cannot get anything accomplished because everything is predicated on first authenticating. Also your phone help is offline. Help! I'm stuck!