Thomas Rødseth

Chief Technology Officer in Puzzel - Soving Customer Interactions. Trends, events and news.

[Thomas Rødseth @ThomasRodseth]

https://t.co/TXbz3jJyoD

[Thomas Rødseth @ThomasRodseth]

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[Thomas Rødseth @ThomasRodseth]

Exciting learning from our latest research !

[Thomas Rødseth @ThomasRodseth]

Proud to add Digital First tools to our offering!

[Thomas Rødseth @ThomasRodseth]

Puzzel is at the forefront of innovation in digital customer experience. Our new digital engagement solution is unlike anything else being offered right now. It enables contact centres to become digital-first experience centres and actively drive more revenue for their companies.

[Thomas Rødseth @ThomasRodseth]

Great to see so many partners joining the effort to improve #cx and #ccaas !

[CX Today @cxtodaynews]

Just Posted: @Puzzelsolutions research reveals that "customers would spend 9% more for better CX". This fact has stemmed from the recent increase in CX expectations. These expectations are said to stay as the world opens back up!🌍

#cxnews #cx #pandemic

https://t.co/RY36OkzIiw

[Thomas Rødseth @ThomasRodseth]

Proud to bring even more great tools to improve #CX and #CCaaS

[CX Today @cxtodaynews]

Video Just Posted: Check out this interview with CX Today's @robscott_uc and @fredericlaziou, CEO at @Puzzelsolutions talking about the exciting innovation and growth in CCaaS

#cxnews #cx #customerexperience #innovation #growth #Ai #CCaaS #contactcentre

https://t.co/rjZMGi39BC

[Thomas Rødseth @ThomasRodseth]

Is video the new CX game changer? Millions now use video to connect with their friends and colleagues. So what about CX? Find out why I believe a video revolution is coming in my latest interview  @CXtoday #video #cobrowsing #cxtrends #customerservice https://t.co/LleaByjgbX

[Thomas Rødseth @ThomasRodseth]

9 out of 10 customer-facing employees want to provide outstanding customer experiences. But sadly, many do not feel enabled to do so. Join me at #GetConnected2021 to learn how you can unify your UX, EX and CX to provide #TotalExperience.
RSVP: https://t.co/AjeVeVyAxU

[Thomas Rødseth @ThomasRodseth]

Want to create Total Experiences? Have no clue what it is? Read this blog!

[Thomas Rødseth @ThomasRodseth]

Come an join our main event this year. All markets, all virtual. Lots of parallell track! #CX #ccaas

[Thomas Rødseth @ThomasRodseth]

@Forbes top predictions for #cx in '21 including @Puzzelsolutions CMO Jonathan Allen!

[Thomas Rødseth @ThomasRodseth]

This is democracy...

[NowThis Impact @nowthisimpact]

Watch John McCain’s notable concession speech from the 2008 election

[Thomas Rødseth @ThomasRodseth]

Honoured to have @martinhw joining us to give you advice on the best CX strategy for 2021! #CX #customerexperience

[Thomas Rødseth @ThomasRodseth]

@Puzzelsolutions @martinhw @martinhw great you can share your experience and insights again!

[Digital Customer Engagement Summit @dcesummit]

Matthew Sims, Director of 4T4 Consult, the first influencer to join @Puzzelsolutions new partner programme, shares the top challenges when outsourcing and how to avoid ice-cream shops only selling vanilla...

#4T4Consult #contactcentreoutsourcing
https://t.co/6pGPGNmlUV

[Thomas Rødseth @ThomasRodseth]

Keeping employees happy in these strange times will help businesses on a successful return! https://t.co/Qmh6ZQPwwg #cx #employeeengagement #Customerservice #workforcemanagement

[Thomas Rødseth @ThomasRodseth]

Looking forward to Solve even more Customer Interactions with our new colleagues at Logicalware! #CX #contactcenter #CCaaS #CRM