@FedEx@FedExHelp@FedEx@FedExHelp Then, when I called back to try to escalate and find out what is going on, the guy was so rude about it. 0/10 experience that has cost our company time and money.
@FedEx@FedExHelp Customer service experience with FedEx Freight is a nightmare. The people at the FedEx Freight customer service number have been giving us incorrect information repeatedly, and I only found the shipment by calling the actual facilities. Just use a small LTL firm