The insurance industry is full of customer surveys, focus groups and feedback, but how much are insurers actually listening? https://t.co/xN1XhdCqk7 #cutomerexperience#customerjourney#digital
A big thank you to all our customers and partners who joined us over the two days for the Sapiens Virtual Client Conference. We hope you enjoyed all the sessions and learnt more about the future for Tia Suite and the exciting new Sapiens offerings available to the Tia community.
There are less than 2 weeks to go until the Sapiens Virtual Client Conference. Click here to see the agenda - https://t.co/GaDoNeHH7C and reach out to your Tia contact if you need more details about how to register. We look forward to seeing you! #community
We are delighted to share some more details about the upcoming Sapiens Virtual Client Conference in May – https://t.co/iA4u4HcEEV. The event is by invite only to Tia & Sapiens customers/partners, so please check your inbox (& spam/junk folders) for your invite.
As a next-gen insurer, how do you ensure that your customers are at the heart of all that you do? Take a look at this blog by Alex Zuckerman, CMO and Chief of Corporate Strategy at @SapiensIns to discover 5 ways that can get you started - https://t.co/HnrdgnfT6C #customerjourney
Happy Friday! We are excited to share our latest REST API release with you - Tia REST API version 2.2 - it is available for our customers and partners to download now! See the newest features below...
Q. What is the customer journey?
A. An imperative to excellent customer experience.
Last autumn in our mini blog series, we explored how you can serve your customers better online. In case you missed it, you can take a look here - https://t.co/j8PrqW5zCn #customerjourney
We would like to wish everyone in the Tia community a restful, and very Happy Holidays and New Year. Thank you for all the great #collaboration this year, and we look forward to working with you all in 2021 #happyholidays
Tia is proud to be supporting Doctors Without Borders this holiday season. They give medical assistance to people affected by conflict, epidemics, disasters, or exclusion from healthcare, all around the world. You can read more here - https://t.co/MMox0ROsxw #community
We are delighted to announce that we have just released and published Tia Enterprise 7.9 and it is already available for our customers and partners to download. See more of what it has to offer here -https://t.co/e33kzzzHhB
As part of the Generali Group “Insurance in a box” initiative, Tia Technology has agreed a regional framework agreement with them for implementing its insurance software solution.
https://t.co/HqqPAsYe6H #insuranceinabox#insuretech#collaboration
Digital ecosystems. As an insurer, what value can you get from working with them, what is driving their need and how do you participate in them? These are all questions we look at in our latest blog - https://t.co/qZYaw4XrWP #customerexperience
According to McKinsey, “automation can reduce the cost of a claims journey by as much as 30%” and we explore how it can also improve the customer journey in our latest blog here - https://t.co/oUK7dms1Zo #customerexperience
"If you are able to get new ideas into the market quickly and at a low cost, you will have the upper hand when it comes to capturing the market share". Take a look at our latest blog which explores the importance of time to market - https://t.co/F1nJHMrEKh #customerexperience
Today’s tech-savvy digital natives expect to conduct their transactions online and are used to being able to interact with companies at their own convenience. What should you look for in a self-service portal? Take a look here - https://t.co/N5KzUHgQxA #customerexperience
Why is self-service important to insurers? That is the title of the newest blog in our mini series about optimising your customer experience and is available on the website now - https://t.co/8a9R2j8E7J #customerexperience
The latest blog in our mini series about optimising your customer experience focuses on what the customer journey actually is, in the context of insurance. Take a look here - https://t.co/j8PrqW5zCn #customerexperience
Over the next few weeks, we will be publishing a mini blog series to help improve your customer experience and boost business efficiency - Learn how to serve your customers better online. The introduction and what's coming up, can be found here - https://t.co/mgX6dmHvDQ
Amongst the backdrop of a lock down in SA, we are delighted to announce that our most recent installation, at MotoVantage, has been successfully completed on time. A big thanks to everyone in the Tia and MotoVantage implementation teams #collaboration https://t.co/FQ0yL8ZF02
When connecting your Tia system to the wider ecosystem, the possibilities are endless - take a look at what one of our customers has achieved with their new app. And with Tia REST, it's never been easier to connect to the ecosystem...