Dear @British_Airways You destroyed my business trip to the US last week when you checked in my bags @HeathrowAirport AFTER knowing there was a major fault. You then did not advise me until the aircraft pushed that my bags would not travel with me. They are now there. What to do?
Very angry with #britishairways today. Went to cancel a flight and hotel booking within 24 hours of making the booking due to the war in the Middle East and was told that I can't because I had a crummy Hilton Hotel reservation that's non-cancellable - 6 weeks away! Right! Here I thought #ba was a cut above the rest still. So #basilver members beware! You get penalised if you book a hotel or car with your flight! #completejoke