Jeanette and I are united in prayer as the people of the Dominican Republic grieve the recent tragedy that took place in Jet Set night club in Santo Domingo, which also resulted in the unfortunate death of at least one U.S. citizen and U.S. Legal Permanent Residents, while rescue efforts remain ongoing.
Our hearts go out to the families and loved ones affected by this devastating event. The U.S. stands ready to support our Dominican allies amid this difficult time.
@united for the win. Flight canceled. No human customer service, just kiosks recommending alternative flights that have already departed. And non-responsive apps. Can we call it bad customer service when it is really just a total lack of customer service?
@Sophia_unitedd This is the most abominable customer service I have ever experienced. Not only will I arrive at my destination more than 24 hours late, but the representative falsely stated that I would be provided with a discounted hotel rate.
@Delta thanks for giving me a meal voucher AFTER all the restaurants in the airport have closed. Very classy customer service, not. I guess I'll starve my way through this delay. #hangry
@UnitedAirlines employee told us to see the customer service desk in Newark to get a hotel room following long delay. Behold the empty desk #united for the win.
@ResidenceInn in Milwaukee is claiming our @Expedia booking has been cancelled, even though it hasn't. Expedia not answering phone. Great service, everyone.
@Xfinity We are checking frequently. You originally said it would be down for maintenance for a few hours overnight. Now it won't be back til 1 PM earliest. I'm losing a day of work.
My 1A nurse mother-in-law is waiting for #CovidVaccine . Was just told by @SpectrumHealth that distribution is "totally random" and they refused to help. Way to do your job, guys. Also shame on @KentCountyMI for bad management.
Well done @comcast@Xfinity getting your line tangled up over a yard where kids play. I guess they won't be able to safely play in the snow now. @ConsumersEnergy refuses to help too. #MerryChristmas