Tina Hellsten

[Tina Hellsten @Tinahellsten]

@AmericanAir Come on, how do you just change my direct flight leaving at 9:30am, to a 6:00 am flight now stopping in Phoenix? On Thanksgiving no less. No apology. No offer to upgrade. Feels like a bait and switch.

[Tina Hellsten @Tinahellsten]

@RyanAmirault I actually haven’t…it’s on my list too!!

[Tina Hellsten @Tinahellsten]

@RyanAmirault From a value perspective Southeast Asia.

[Tina Hellsten @Tinahellsten]

@BravoTV The Tantrum

[Tina Hellsten @Tinahellsten]

@joepinaire Wait till she is 16…. Just ask my bugadoo monkey face molinator boo

[Tina Hellsten @Tinahellsten]

@VeniceWhiteBoy Today’s was a doozy

[Tina Hellsten @Tinahellsten]

@Hyatt Wow, I remember when your concierge service was top notch. No help, no nothing from them tonight to simply eat on property. Useless. Maui, Lahaina. Thanks for nothing. Should have picked @FourSeasons

[Tina Hellsten @Tinahellsten]

@imfeelingsocial Story of my life

[Tina Hellsten @Tinahellsten]

@rickygervais @elliot_gonzalez @rickygervais Night Slider

[Tina Hellsten @Tinahellsten]

@jimmyfallon Make margaritas

[Tina Hellsten @Tinahellsten]

@JoshuaBaer I’d take that problem right about now.

[Tina Hellsten @Tinahellsten]

@ChaseSupport The reply in my DM was not helpful. I need to cancel flights/hotel, not be redirected to trying to cancel online which isn't working.

[Tina Hellsten @Tinahellsten]

@ChaseSupport This is the worst customer service experience I've ever had when needing to cancel a trip. If I'd just booked directly with the hotel and airlines, this would have been taken care of hours ago. 8 hours and counting of being on hold/disconnected.

[Tina Hellsten @Tinahellsten]

@ChaseSupport Remind me to never book through Chase Travel again.

[Tina Hellsten @Tinahellsten]

@ChaseSupport Again, trying to cancel a trip that is less than 24 hours away now. Can’t cancel online, as you suggested, just sat on hold and was disconnected again! Absurd

[Tina Hellsten @Tinahellsten]

@gordonyli @ChaseSupport I didn’t book with points, but am hoping for a refund or credit for both flights/hotel, if only I could actually talk to someone at Chase who’s system isn’t down. Lordy

[Tina Hellsten @Tinahellsten]

Airlines & hotels: For your customers still traveling in spite of it all, why not offer free upgrades, forget baggage fees and throw some bonuses at your pilots and flight attendants who are keeping calm and carrying on? Cozumel, here we come! @united @Delta @InterConHotels els

[Padma Lakshmi @PadmaLakshmi]

Just gonna leave this right here. (cc @ilazer) #StopKavanaugh

[Tina Hellsten @Tinahellsten]

And @AmericanAir you’ve lost a day of my vacation. Not ok. Switching miles and carriers moving forward. Absurdity.

[Tina Hellsten @Tinahellsten]

@leighwritescopy @AmericanAir @AmericanAir And now you had to remove drunk passengers and because of that the flight crew has now timed out. ARE YOU KIDDING!?
@Delta @SouthwestAir This wouldn’t happen with y’all.

[Tina Hellsten @Tinahellsten]

Hey @AmericanAir first flight canceled his morning at 4:45am. PAINFUL. Got rebooked to DFW only to be delayed for hours every 20 minutes, with still no end in sight. Come on American, give us a realistic departure time so we’re not tied to the gate. #ugh