Ting Ting

[Ting Ting @Tingaling]

The instructions on this is outdated. I do not see this anywhere on my profile. I’ve contacted you guys over a month ago about a refund and no one has responded to me @vfsglobalcare

[Ting Ting @Tingaling]

@classpass @classpass what’s the point of responding to customers on twitter under the false guise that you guys are handling a matter when you just go silent?

[Ting Ting @Tingaling]

On a trial membership, it’s been an absolute nightmare. Will NEVER recommend @classpass My account gets flagged with NO explanation. A rep then assumes that my very common name “ting ting” & surname “Chan” is associated with another account…

[Ting Ting @Tingaling]

@classpass I’ve already spoken to 3 different reps & been misinformed about when a supposed “manager” would get back to me (1st it was 24H & then 48H) I bet today will be 72H. And tomorrow 96H. Somehow, I’m unsure if a “DM” would resolve this. #businessestonotsupport

[Ting Ting @Tingaling]

Probably not…yes—I am absolutely suggesting there is a racial element to this.

[Ting Ting @Tingaling]

(like I’m the only Ting Ting Chan in the US?) #discrimination much? I’m taken on a rabbit chase trying to reactivate it. falsely told it’ll be 24H, then 48H. I’d like to see if a “John smith” gets flagged… @classpass

[Ting Ting @Tingaling]

Why I’m never booking through @cruisecom again…almost 2H on hold.

[Ting Ting @Tingaling]

What have we learned from @adidas customer service and how they train employees? That when an issue is too difficult/complicated, re-direct the customer—or just block them.

[Ting Ting @Tingaling]

@adidas I have been directed from store to online chat, back to store. This is an absolute nightmare. If this is what it takes for a customer to be serviced on a faulty product. I will not be purchasing any more adidas products in the future.

[Ting Ting @Tingaling]

To make matters worse, I have contacted adidas Thailand on Facebook to resolve the situation and rather than helping, they have proceeded to block me. This has to be a joke? @adidasUS

[Ting Ting @Tingaling]

@adidasUS perhaps you guys have some learning to do from @AskTeamUA a they very efficiently coordinated internally & connected me with their colleague in NZ when I had an issue with a product I purchased in the US.

[Ting Ting @Tingaling]

A brand that is supportive of customers and values customer service does not have the customer handle an issue on their own. Where is the accountability? @adidasUS

[Ting Ting @Tingaling]

I am absolutely appalled at the level of customer service that @adidasUS has offered me on a faulty product I’ve purchased. You guys refuse to assist me both in the country where I’ve purchased it (Thailand) and in my country of residence (US).

[Ting Ting @Tingaling]

Isn’t it CRAZY how many hoops
@askpaypal
makes you jump through to transfer money from your own account to your own bank account during a pandemic?! Oh & make you wait on the phone only to hang up on you? #givememymoney

[Ting Ting @Tingaling]

The effects of #covid19 on the Peruvian #amazon are devastating, with a lack of resources & media coverage, the natives have taken it into their own hands to save themselves & others. Please help them on their misson https://t.co/6TIztnOTOd

[Ting Ting @Tingaling]

via @NYTimes “If we do nothing, black Americans may never recover from this pandemic, and they will certainly never know the equality the nation has promised.” https://t.co/vvddyiVRbr

[Ting Ting @Tingaling]

Only the U.S can politicize something so medically represented, aka a mask... when will this country learn to finally come together? I guess not even a pandemic can bring together the alt left/right.

[Ting Ting @Tingaling]

a very bleak but moving and beautifully put together piece. Thank you @nytimes https://t.co/qvvntpmFsE

[Ting Ting @Tingaling]

via @NYTimes the fight against the coronavirus has revealed another fight that is also perhaps worth rallying for. https://t.co/ESbOdgfHXs

[Ting Ting @Tingaling]

via @NYTimes why am I not surprised? #thisisamerica https://t.co/AASoHywx93