Olivia
Online
Toast and tea
@Toastandtea5
Earth
Joined October 2022
593 Following
35 Followers
320 Posts
@LloydsBank https://t.co/m3eR8yLkxb
39 years ago I opened a personal bank account with Bank of Scotland in Byres Rd Glasgow. Yesterday without explanation or notice they closed my accounts. My parliamentary and old age pensions are paid into these accounts. The mortgage on our family home is paid out of them. The mortgage is with them. They haven’t heard the last of this. @LloydsBank @KRWLaw
@JTommins This film will gladden your heart and soul. "I know where I'm going" a Powell and Pressburger classic from 1945. Beautiful Scotland, a great story, and some vair vair posh old style accents :-) https://t.co/SqtXKo4gZO
@globalmuseum https://t.co/Wey2wcIZ3f
Groundbreaking British Museum show set to challenge samurai myths.
Exhibition will reveal complex reality, featuring women and artistic creations, beyond armour-clad warriors
https://t.co/pGkCrC4VdN #globalmuseum #BritishMuseum #museums #Japan #Samurai
@AaronBastani https://t.co/7N30tyttyD Very helpful,evidence cited, analyses many ideas put forward in the thread. If you think they're wrong, please demolish with scientific evidence, While I'd sincerely wish climate change/global warming isn't real, horrifyingly the evidence proves it is.
Who to follow
Jane
@janefcassidy
Retired NHS
Living with Schmidt Syndrome
I'm thankful for my struggles because without them I wouldn't have stumbled across my strength. No DMs
Delia Gregory
@DeliaGr40034533
Retired HR Manager. happy wife and stepmum with wonderful grandchildren and great grandchildren.
𝗰𝗵𝗹𝗼: 𝗻𝗵𝘀 𝘄𝗼𝗿𝗸𝗲𝗿 💙🖤
@youshapedhole
𝘩𝘦𝘢𝘭𝘵𝘩𝘤𝘢𝘳𝘦 𝘢𝘴𝘴𝘪𝘴𝘵𝘢𝘯𝘵 // 𝘤𝘰𝘯𝘴𝘵𝘢𝘯𝘵𝘭𝘺 𝘵𝘪𝘳𝘦𝘥 // 𝘥𝘪𝘴𝘯𝘦𝘺 𝘰𝘣𝘴𝘦𝘴𝘴𝘦𝘥
@RogersHistory https://t.co/LQK6cPC4rM
World Cup referee - Africa's best - is denied entry to United States and sent back after landing at Miami Airport, despite having a diplomatic passport https://t.co/2JPP5NpJpT
World Cup referee - Africa's best - is denied entry to United States and sent back after landing at Miami Airport, despite having a diplomatic passport https://t.co/2JPP5NpJpT
@sanchezcastejon https://t.co/Jru4ENwMkT
Loiuko irudiak mundu osoan egiten ari dira biralak, hau da lortu duzuena @Imanol_Pradales & @BingenZupiria, gure herriaren irudia zikintzea.
Munduko beste hiri guztietan merezitako ongi etorria izan dute. Lotsagarria...
Azalpenen eta erantzukizunen zain jarraitzen dugu.
Loiuko irudiak mundu osoan egiten ari dira biralak, hau da lortu duzuena @Imanol_Pradales & @BingenZupiria, gure herriaren irudia zikintzea.
Munduko beste hiri guztietan merezitako ongi etorria izan dute. Lotsagarria...
Azalpenen eta erantzukizunen zain jarraitzen dugu.
@Imanol_Pradales https://t.co/Jru4ENwMkT
Loiuko irudiak mundu osoan egiten ari dira biralak, hau da lortu duzuena @Imanol_Pradales & @BingenZupiria, gure herriaren irudia zikintzea.
Munduko beste hiri guztietan merezitako ongi etorria izan dute. Lotsagarria...
Azalpenen eta erantzukizunen zain jarraitzen dugu.
@Tesco https://t.co/99rc4SUIa5
Last night @Tesco banned me – female polite wheelchair user - from my local Didsbury Tesco Express on “Head Office instructions”, 72 days after I made a formal disability discrimination complaint they never answered. I have never been rude or aggressive. The manager smiled as he did it. This is victimisation under s.27 Equality Act 2010, discrimination by association, and a failure to make reasonable adjustments. @DisabilityRightsUK @EqualHumanRights @WhichUK @DisRightsUK @EHRC @CampaignFDJ #DisabilityDiscrimination #EqualityAct #Tesco #WheelchairUser
@WilliamShatner It may not be the Great White North of Canada Mr Shatner but its quite beautiful in its own snowy way. Maybe not at Easter though! https://t.co/mW1E613XEe
@FIFAWorldCup https://t.co/cqdE7bgNTw
MAGA man looking to call ICE at the airport—on Iraqi soccer fans traveling for the World Cup.
He runs into crowd and tears up the homemade banner that fans were holding—written in Arabic and Spanish.
"You're in America!" he yells.
"You don't come to America and do that!"
Traveling to support Iraq in a World Cup 2026 qualifier playoff match vs. Bolivia in Monterrey, Mexico.
The incident occurred near Gate D12 in the Dallas-Fort Worth International Airport.
MAGA man looking to call ICE at the airport—on Iraqi soccer fans traveling for the World Cup.
He runs into crowd and tears up the homemade banner that fans were holding—written in Arabic and Spanish.
"You're in America!" he yells.
"You don't come to America and do that!"
Traveling to support Iraq in a World Cup 2026 qualifier playoff match vs. Bolivia in Monterrey, Mexico.
The incident occurred near Gate D12 in the Dallas-Fort Worth International Airport.
#ConsumerRightsAct #Currys #KnowYourRights
A rant for @currys, who are currently breaking the law.
Normally I'd let it go, but your customer service is a shitshow and your desire to wash your hands of the faulty items you sell is illegal.
On 10 October 2025, I walked into your Exeter shop and bought a PCSpecialist computer.
This was the birthday present for my 12-year-old.
A present they'd been dropping hints about for months with the subtlety of a child who remains terrible at poker. They'd saved their own pocket money towards it. I topped it up.
It was, genuinely, a lovely moment.
For four months, it was perfect. Homework. Games. The full experience of being 12 in 2025.
On 22 February 2026, four months and 12 days after purchase, it stopped working.
No final farewell.
It just… stopped.
My child sat there pressing the power button with increasing desperation, and nothing happened. The machine that had cost a significant amount of adult money, and a not-insignificant amount of 12-year-old pocket money, was dead.
Fine, I thought.
This is what a receipt is for.
I'll call Currys (the shop I bought it from, with my money, as a birthday present for my child) and they'll sort it.
Your staff told me that my contract wasn't with Currys, and that I should contact the manufacturer.
They also told me to go in-store with the machine to have it looked at.
I went in-store.
The in-store staff told me to call the number I had just called.
I called again.
I was given the phone number for PCSpecialist.
Phone → store → same phone → manufacturer.
A perfect circle of not helping.
A masterpiece of redirection.
If it weren't happening to me, I'd almost admire it.
Now let's talk about the law, because I think someone at Currys may have forgotten it exists.
The Consumer Rights Act 2015 is not a suggestion.
It is extremely clear on this point: when you buy something from a retailer, your legal contract is with that retailer.
Not the brand on the box.
Not the manufacturer.
Not some third party you've never met.
The shop. The one that took your money and handed you a receipt.
Within the first six months of purchase, the law presumes the fault existed at the point of sale.
I don't have to prove the computer was faulty when I bought it. Currys has to prove it wasn't. The burden of proof sits entirely with them.
During this window, I am legally entitled to a repair or a replacement, and if either of those fails, a full refund.
We are currently inside that six-month window. I bought it on 10 October 2025. I complained on 22 February 2026. I am four and a half months in.
The law is not ambiguous about what happens here.
What makes this particularly spectacular is that Currys' own published policy acknowledges the six-month framework.
It is written down on their website. They know the rules.
They have typed them up and put them on the internet.
They are simply hoping that their customers are too tired from the runaround to actually enforce them.
PCSpecialist are entirely blameless in this story. They manufactured a machine.
Currys sold that machine to me.
My dispute is with Currys.
Directing me to PCSpecialist is the retail equivalent of Tesco selling you a gone-off chicken, and when you try to return it, handing you the farmer's phone number.
The farmer didn't sell you the chicken.
You don't have to knock on the farmer's door.
You go back to the supermarket.
This is not a controversial legal position. It is just how shops work.
My 12-year-old has been without their birthday present for a few days now. They have been, I have to say, considerably more gracious about this than I have.
They haven't complained. They've been patient. They are, in this situation, the bigger person — which is a sentence I never expected to write about a primary school leaver, but here we are.
They shouldn't have to be patient. They should just have a working computer.
So this is where we are, @currys.
I know my rights under the Consumer Rights Act 2015.
But before I go down the small claims court route, and start contacting every journalist in my network on a slow news day, I am giving you the opportunity to do the right thing, in the hope that public accountability is more efficient than your customer service helpline.
A child saved their pocket money for this. Sort it out.
@currys https://t.co/oJeRROxV7u
#ConsumerRightsAct #Currys #KnowYourRights
A rant for @currys, who are currently breaking the law.
Normally I'd let it go, but your customer service is a shitshow and your desire to wash your hands of the faulty items you sell is illegal.
On 10 October 2025, I walked into your Exeter shop and bought a PCSpecialist computer.
This was the birthday present for my 12-year-old.
A present they'd been dropping hints about for months with the subtlety of a child who remains terrible at poker. They'd saved their own pocket money towards it. I topped it up.
It was, genuinely, a lovely moment.
For four months, it was perfect. Homework. Games. The full experience of being 12 in 2025.
On 22 February 2026, four months and 12 days after purchase, it stopped working.
No final farewell.
It just… stopped.
My child sat there pressing the power button with increasing desperation, and nothing happened. The machine that had cost a significant amount of adult money, and a not-insignificant amount of 12-year-old pocket money, was dead.
Fine, I thought.
This is what a receipt is for.
I'll call Currys (the shop I bought it from, with my money, as a birthday present for my child) and they'll sort it.
Your staff told me that my contract wasn't with Currys, and that I should contact the manufacturer.
They also told me to go in-store with the machine to have it looked at.
I went in-store.
The in-store staff told me to call the number I had just called.
I called again.
I was given the phone number for PCSpecialist.
Phone → store → same phone → manufacturer.
A perfect circle of not helping.
A masterpiece of redirection.
If it weren't happening to me, I'd almost admire it.
Now let's talk about the law, because I think someone at Currys may have forgotten it exists.
The Consumer Rights Act 2015 is not a suggestion.
It is extremely clear on this point: when you buy something from a retailer, your legal contract is with that retailer.
Not the brand on the box.
Not the manufacturer.
Not some third party you've never met.
The shop. The one that took your money and handed you a receipt.
Within the first six months of purchase, the law presumes the fault existed at the point of sale.
I don't have to prove the computer was faulty when I bought it. Currys has to prove it wasn't. The burden of proof sits entirely with them.
During this window, I am legally entitled to a repair or a replacement, and if either of those fails, a full refund.
We are currently inside that six-month window. I bought it on 10 October 2025. I complained on 22 February 2026. I am four and a half months in.
The law is not ambiguous about what happens here.
What makes this particularly spectacular is that Currys' own published policy acknowledges the six-month framework.
It is written down on their website. They know the rules.
They have typed them up and put them on the internet.
They are simply hoping that their customers are too tired from the runaround to actually enforce them.
PCSpecialist are entirely blameless in this story. They manufactured a machine.
Currys sold that machine to me.
My dispute is with Currys.
Directing me to PCSpecialist is the retail equivalent of Tesco selling you a gone-off chicken, and when you try to return it, handing you the farmer's phone number.
The farmer didn't sell you the chicken.
You don't have to knock on the farmer's door.
You go back to the supermarket.
This is not a controversial legal position. It is just how shops work.
My 12-year-old has been without their birthday present for a few days now. They have been, I have to say, considerably more gracious about this than I have.
They haven't complained. They've been patient. They are, in this situation, the bigger person — which is a sentence I never expected to write about a primary school leaver, but here we are.
They shouldn't have to be patient. They should just have a working computer.
So this is where we are, @currys.
I know my rights under the Consumer Rights Act 2015.
But before I go down the small claims court route, and start contacting every journalist in my network on a slow news day, I am giving you the opportunity to do the right thing, in the hope that public accountability is more efficient than your customer service helpline.
A child saved their pocket money for this. Sort it out.
#ConsumerRightsAct #Currys #KnowYourRights
A rant for @currys, who are currently breaking the law.
Normally I'd let it go, but your customer service is a shitshow and your desire to wash your hands of the faulty items you sell is illegal.
On 10 October 2025, I walked into your Exeter shop and bought a PCSpecialist computer.
This was the birthday present for my 12-year-old.
A present they'd been dropping hints about for months with the subtlety of a child who remains terrible at poker. They'd saved their own pocket money towards it. I topped it up.
It was, genuinely, a lovely moment.
For four months, it was perfect. Homework. Games. The full experience of being 12 in 2025.
On 22 February 2026, four months and 12 days after purchase, it stopped working.
No final farewell.
It just… stopped.
My child sat there pressing the power button with increasing desperation, and nothing happened. The machine that had cost a significant amount of adult money, and a not-insignificant amount of 12-year-old pocket money, was dead.
Fine, I thought.
This is what a receipt is for.
I'll call Currys (the shop I bought it from, with my money, as a birthday present for my child) and they'll sort it.
Your staff told me that my contract wasn't with Currys, and that I should contact the manufacturer.
They also told me to go in-store with the machine to have it looked at.
I went in-store.
The in-store staff told me to call the number I had just called.
I called again.
I was given the phone number for PCSpecialist.
Phone → store → same phone → manufacturer.
A perfect circle of not helping.
A masterpiece of redirection.
If it weren't happening to me, I'd almost admire it.
Now let's talk about the law, because I think someone at Currys may have forgotten it exists.
The Consumer Rights Act 2015 is not a suggestion.
It is extremely clear on this point: when you buy something from a retailer, your legal contract is with that retailer.
Not the brand on the box.
Not the manufacturer.
Not some third party you've never met.
The shop. The one that took your money and handed you a receipt.
Within the first six months of purchase, the law presumes the fault existed at the point of sale.
I don't have to prove the computer was faulty when I bought it. Currys has to prove it wasn't. The burden of proof sits entirely with them.
During this window, I am legally entitled to a repair or a replacement, and if either of those fails, a full refund.
We are currently inside that six-month window. I bought it on 10 October 2025. I complained on 22 February 2026. I am four and a half months in.
The law is not ambiguous about what happens here.
What makes this particularly spectacular is that Currys' own published policy acknowledges the six-month framework.
It is written down on their website. They know the rules.
They have typed them up and put them on the internet.
They are simply hoping that their customers are too tired from the runaround to actually enforce them.
PCSpecialist are entirely blameless in this story. They manufactured a machine.
Currys sold that machine to me.
My dispute is with Currys.
Directing me to PCSpecialist is the retail equivalent of Tesco selling you a gone-off chicken, and when you try to return it, handing you the farmer's phone number.
The farmer didn't sell you the chicken.
You don't have to knock on the farmer's door.
You go back to the supermarket.
This is not a controversial legal position. It is just how shops work.
My 12-year-old has been without their birthday present for a few days now. They have been, I have to say, considerably more gracious about this than I have.
They haven't complained. They've been patient. They are, in this situation, the bigger person — which is a sentence I never expected to write about a primary school leaver, but here we are.
They shouldn't have to be patient. They should just have a working computer.
So this is where we are, @currys.
I know my rights under the Consumer Rights Act 2015.
But before I go down the small claims court route, and start contacting every journalist in my network on a slow news day, I am giving you the opportunity to do the right thing, in the hope that public accountability is more efficient than your customer service helpline.
A child saved their pocket money for this. Sort it out.
@currys https://t.co/oJeRROxV7u
#ConsumerRightsAct #Currys #KnowYourRights
A rant for @currys, who are currently breaking the law.
Normally I'd let it go, but your customer service is a shitshow and your desire to wash your hands of the faulty items you sell is illegal.
On 10 October 2025, I walked into your Exeter shop and bought a PCSpecialist computer.
This was the birthday present for my 12-year-old.
A present they'd been dropping hints about for months with the subtlety of a child who remains terrible at poker. They'd saved their own pocket money towards it. I topped it up.
It was, genuinely, a lovely moment.
For four months, it was perfect. Homework. Games. The full experience of being 12 in 2025.
On 22 February 2026, four months and 12 days after purchase, it stopped working.
No final farewell.
It just… stopped.
My child sat there pressing the power button with increasing desperation, and nothing happened. The machine that had cost a significant amount of adult money, and a not-insignificant amount of 12-year-old pocket money, was dead.
Fine, I thought.
This is what a receipt is for.
I'll call Currys (the shop I bought it from, with my money, as a birthday present for my child) and they'll sort it.
Your staff told me that my contract wasn't with Currys, and that I should contact the manufacturer.
They also told me to go in-store with the machine to have it looked at.
I went in-store.
The in-store staff told me to call the number I had just called.
I called again.
I was given the phone number for PCSpecialist.
Phone → store → same phone → manufacturer.
A perfect circle of not helping.
A masterpiece of redirection.
If it weren't happening to me, I'd almost admire it.
Now let's talk about the law, because I think someone at Currys may have forgotten it exists.
The Consumer Rights Act 2015 is not a suggestion.
It is extremely clear on this point: when you buy something from a retailer, your legal contract is with that retailer.
Not the brand on the box.
Not the manufacturer.
Not some third party you've never met.
The shop. The one that took your money and handed you a receipt.
Within the first six months of purchase, the law presumes the fault existed at the point of sale.
I don't have to prove the computer was faulty when I bought it. Currys has to prove it wasn't. The burden of proof sits entirely with them.
During this window, I am legally entitled to a repair or a replacement, and if either of those fails, a full refund.
We are currently inside that six-month window. I bought it on 10 October 2025. I complained on 22 February 2026. I am four and a half months in.
The law is not ambiguous about what happens here.
What makes this particularly spectacular is that Currys' own published policy acknowledges the six-month framework.
It is written down on their website. They know the rules.
They have typed them up and put them on the internet.
They are simply hoping that their customers are too tired from the runaround to actually enforce them.
PCSpecialist are entirely blameless in this story. They manufactured a machine.
Currys sold that machine to me.
My dispute is with Currys.
Directing me to PCSpecialist is the retail equivalent of Tesco selling you a gone-off chicken, and when you try to return it, handing you the farmer's phone number.
The farmer didn't sell you the chicken.
You don't have to knock on the farmer's door.
You go back to the supermarket.
This is not a controversial legal position. It is just how shops work.
My 12-year-old has been without their birthday present for a few days now. They have been, I have to say, considerably more gracious about this than I have.
They haven't complained. They've been patient. They are, in this situation, the bigger person — which is a sentence I never expected to write about a primary school leaver, but here we are.
They shouldn't have to be patient. They should just have a working computer.
So this is where we are, @currys.
I know my rights under the Consumer Rights Act 2015.
But before I go down the small claims court route, and start contacting every journalist in my network on a slow news day, I am giving you the opportunity to do the right thing, in the hope that public accountability is more efficient than your customer service helpline.
A child saved their pocket money for this. Sort it out.
@currys https://t.co/oJeRROxV7u
#ConsumerRightsAct #Currys #KnowYourRights
A rant for @currys, who are currently breaking the law.
Normally I'd let it go, but your customer service is a shitshow and your desire to wash your hands of the faulty items you sell is illegal.
On 10 October 2025, I walked into your Exeter shop and bought a PCSpecialist computer.
This was the birthday present for my 12-year-old.
A present they'd been dropping hints about for months with the subtlety of a child who remains terrible at poker. They'd saved their own pocket money towards it. I topped it up.
It was, genuinely, a lovely moment.
For four months, it was perfect. Homework. Games. The full experience of being 12 in 2025.
On 22 February 2026, four months and 12 days after purchase, it stopped working.
No final farewell.
It just… stopped.
My child sat there pressing the power button with increasing desperation, and nothing happened. The machine that had cost a significant amount of adult money, and a not-insignificant amount of 12-year-old pocket money, was dead.
Fine, I thought.
This is what a receipt is for.
I'll call Currys (the shop I bought it from, with my money, as a birthday present for my child) and they'll sort it.
Your staff told me that my contract wasn't with Currys, and that I should contact the manufacturer.
They also told me to go in-store with the machine to have it looked at.
I went in-store.
The in-store staff told me to call the number I had just called.
I called again.
I was given the phone number for PCSpecialist.
Phone → store → same phone → manufacturer.
A perfect circle of not helping.
A masterpiece of redirection.
If it weren't happening to me, I'd almost admire it.
Now let's talk about the law, because I think someone at Currys may have forgotten it exists.
The Consumer Rights Act 2015 is not a suggestion.
It is extremely clear on this point: when you buy something from a retailer, your legal contract is with that retailer.
Not the brand on the box.
Not the manufacturer.
Not some third party you've never met.
The shop. The one that took your money and handed you a receipt.
Within the first six months of purchase, the law presumes the fault existed at the point of sale.
I don't have to prove the computer was faulty when I bought it. Currys has to prove it wasn't. The burden of proof sits entirely with them.
During this window, I am legally entitled to a repair or a replacement, and if either of those fails, a full refund.
We are currently inside that six-month window. I bought it on 10 October 2025. I complained on 22 February 2026. I am four and a half months in.
The law is not ambiguous about what happens here.
What makes this particularly spectacular is that Currys' own published policy acknowledges the six-month framework.
It is written down on their website. They know the rules.
They have typed them up and put them on the internet.
They are simply hoping that their customers are too tired from the runaround to actually enforce them.
PCSpecialist are entirely blameless in this story. They manufactured a machine.
Currys sold that machine to me.
My dispute is with Currys.
Directing me to PCSpecialist is the retail equivalent of Tesco selling you a gone-off chicken, and when you try to return it, handing you the farmer's phone number.
The farmer didn't sell you the chicken.
You don't have to knock on the farmer's door.
You go back to the supermarket.
This is not a controversial legal position. It is just how shops work.
My 12-year-old has been without their birthday present for a few days now. They have been, I have to say, considerably more gracious about this than I have.
They haven't complained. They've been patient. They are, in this situation, the bigger person — which is a sentence I never expected to write about a primary school leaver, but here we are.
They shouldn't have to be patient. They should just have a working computer.
So this is where we are, @currys.
I know my rights under the Consumer Rights Act 2015.
But before I go down the small claims court route, and start contacting every journalist in my network on a slow news day, I am giving you the opportunity to do the right thing, in the hope that public accountability is more efficient than your customer service helpline.
A child saved their pocket money for this. Sort it out.
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