Tony

[Tony @Tobletone]

@Cosatto_Tweets Can someone from customer services please contact me? I have sent several emails that have not been responded to, and I can never get through on the helpline. I am due a refund over over £300 and it's been going on for weeks now 😔

[Tony @Tobletone]

@BTCare Yes, they are blue apart from the middle broadband one, which is steady orange.

[Tony @Tobletone]

@BTCare Broadband connection consistenly down for days at a time. Been happening for months and no one is helping!

[Tony @Tobletone]

@BTCare and I called the helpline on Tuesday - was told I would get call back in an hour but I'm still waiting. What is going on?!

[Tony @Tobletone]

@BTCare I emailed on Weds evening but still haven't had a reply...

[Tony @Tobletone]

@BTCare Thanks

[Tony @Tobletone]

@BTCare I want to make a complaint in writing - where do I email this to? Your website doesn't make it easy to find out...

[Tony @Tobletone]

@BTCare No still didn't get sorted, I didn't get a callback. I'll just try calling again tonight.

[Tony @Tobletone]

@BTCare OK I requested a callback at 7, it said average waiting time is 30 mins but I still haven't had a response! :(

[Tony @Tobletone]

@BTCare Yep tried it on another computer and still have the same problem. I'll try calling you tomorrow

[Tony @Tobletone]

@BTCare Still the same problem. Even when I enter my bt landline number it says it's not recognised. Been without Internet for days now :'(

[Tony @Tobletone]

@BTCare No same issue! If I DM you my no. can you call me? I cant request a callback via helpline as it wont acknowledge that Ive entered it

[Tony @Tobletone]

@BTCare and now I've just been on hold for 30mins and got cut off...

[Tony @Tobletone]

@BTCare That link just keeps asking me to log in even though I just have. Still no broadband, steady orange light on hub...

[Tony @Tobletone]

@BTCare Broadband down for the 10th time this month and your helpline is just stuck in an endless loop... Can someone please contact me asap

[Tony @Tobletone]

@mrc_mrsc4eva @asda @AsdaServiceTeam You're welcome, he put a smile on our faces :)

[Tony @Tobletone]

@AsdaServiceTeam we went overboard and got almost every topping on there :D

[Tony @Tobletone]

@asda @AsdaServiceTeam Martin at your Shaw store deserves a mention - He's just made us a lovely pizza and great customer service 10/10 :)

[Tony @Tobletone]

@audiofreqdj love the Qbase anthem! Your kicks always sound so clean and crisp :)