Tom Chedd

Owner at

[Tom Chedd @TomChedd]

I just want to add that once in the plane, the service is impeccable as usual! But this boarding mess needs to be addressed.

[Tom Chedd @TomChedd]

@emirates what’s the point in having access to Platinum, business or 1st privileges, if you’re going to board economy first and completely ignore the promised benefits? Casablanca - April 19 - Casablanca-Dubai Flight

[Tom Chedd @TomChedd]

Here's a closer look.

[Tom Chedd @TomChedd]

@qatarairways How do I get my money back? Is this how you handle your business class customers? I'm shocked at the level of service or "non-existent" service!

[Tom Chedd @TomChedd]

@qatarairways You cancel my flight and don't issue a refund. I can't find any place to request a refund. I just spent 50 minutes waiting for someone to respond to my call and still NOTHING! No one is responding on Facebook and responses to your emails never get delivered!

[Tom Chedd @TomChedd]

@SkipTheDishes What is going on here ? This is the second time this happens. I order, the delivery is marked as delivered...Not delivery is made whatsoever! The chat is unavailable. No one tot talk to. I pay, I wait and I don't get any food! What is this ???

[Tom Chedd @TomChedd]

@BuddyBossWP You're dope!

[Tom Chedd @TomChedd]

@BuddyBossWP you're the best!

[Tom Chedd @TomChedd]

@AirCanada No response! Nice!

[Tom Chedd @TomChedd]

@AirCanada You suck! 20min wait time, 15min conversation for your agent to tell me that I don't have a flight and tell me that I didn't receive anything from you when I have my confirmation and ticket number in front of me, and 5min of hold time to hang up on me! Well done! .....

[Tom Chedd @TomChedd]

@AirCanada Sent!

[Tom Chedd @TomChedd]

@AirCanada is that how you treat your customers that purchase business class flights ?

[Tom Chedd @TomChedd]

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[Tom Chedd @TomChedd]

@AirCanada After sending me messages that make no sense! you're asking me to go back to your customer support ? Are you guys really here to help ? Your answers to my questions, had nothing to do with my questions. What a waste!

[Tom Chedd @TomChedd]

@AirCanada Worst experience with your customer service over the phone. Your agent cannot give me a new price for the change I want, your agent cannot cancel a flight and wants to charge me for getting rid of it. Nonsense!

[Tom Chedd @TomChedd]

@AirCanada I did! Seems like it's taking you longer to respond to DMs....

[Tom Chedd @TomChedd]

@AirCanada Directly! Business class, and your agent can't even cancel the first leg of the flight. Shame!

[Tom Chedd @TomChedd]

@TD_Canada Can't send a wire transfer from your online platform ? What ?? What happens when I am not in Canada and need to wire money ? Need to take a flight to Canada to visit one of your branches ? unbelievable! What a shame!

[Tom Chedd @TomChedd]

@AmazonHelp Ok thanks. Looking forward to the call!

[Tom Chedd @TomChedd]

@AmazonHelp for a second subscription so I can access Audible. So I am paying two Audible subscriptions every month. This is pure robbery!