@BeingAutistic@Tandem_Bank That seems very strange - feel free to contact our team but I’m confident that there is nothing else to share from our side. I’m sorry you are having a frustrating experience with hsbc
@BeingAutistic@Tandem_Bank No problem - I don’t think our team will be able to shed any more light though, I think there must be a misunderstanding at hsbc
@BeingAutistic Hi @beingautistic sorry to hear about your experience - I can confirm that @Tandem_Bank is not part of the hsbc group. Happy to help further if useful