@TylerrrRosss_@ste_c1995@SkyHelpTeam@PlayStation@EASPORTS On a phone/PC connected to his Sky network, go to 192.168.0.1.
Log in — the username is normally admin, with the hub password on the router label.
Sky Community
Go to Advanced → Device Discovery.
Find UPnP and set it to Enabled.
Save the setting. The hub may briefly disconnect/