@RCars0n1@AerLingus Log a complaint Rory and if they don't resolve within the required time you should be able to escalate to whoever the aviation ombudsman is. They will undoubtedly uphold in your favour and force aerlingus to refund you and probably compensate you.
@SkyUK still experiencing connectivity problems with Sky TV. Is this a widespread problem and when is it likely to be fixed? It's been happening 2-3 days now.
@SkyUK how come I am being told on your lines that they are open until 9pm but I need to call back tomorrow despite it being 8.55pm at the time of the call?
@YourSSE Once again SSE have been found wanting. Complaints Manager called me early Dec advising complaint would be resolved. Despite me chasing several times since then, no one is coming back to me. Can a senior manager call me as a matter of urgency.
@YourSSE you continue to be a complete shambles in relation yo my complaint. You fail to keep your promises on the action you have agreed and I am now receiving default notices for a bill which isn't mine and which I have provided you evidence of. I need a senior manger to call.
@YourSSE Still received no phone call from complaints but have had 2 calls today from your customer services team requesting final payment for a bill that isn't mine. Continued incompetence of epic proportions.
@YourSSE please can a Senior Manager from your shambles of an organisation call me asap regarding an ongoing complaint. I was assured on Wed morning of this week that a Manager would call me back the same day. 2 days later and no word. Appalling service.
@LinkedIn I'm locked out of my account but cannot access the email address I originally used to reset my password. Can you change my email address on my account so I can reset my password please?