Toni Newman

Passionate about #Customer Experience #Innovation. Here to help you attract, keep & engage more #customers. #Speaker of tough questions. Will work 4 chocolate.

[Toni Newman @Toni_Newman]

Free Font Bundle | https://t.co/BNHgJNFgpb https://t.co/Z7lxAA32oR via @TheHungryJPEG

[Toni Newman @Toni_Newman]

Let the customer experience tell your story. When you can visualize your point, instead of just tell us your point, people are more likely to remember it.

Create #Innovativetouchpoints #touchpointTuesdays
#CX #CustomerTouchpoint #Dare2bDifferent

[Toni Newman @Toni_Newman]

Have you ever wondered why some innovative ideas get implemented and others don’t? Is your innovation style getting in the way of your innovation results? . Learn more about The Five ‘S’ Solution here: https://t.co/DDN6FmG44r.

https://t.co/N6gI59hOyQ

[Toni Newman @Toni_Newman]

When the best are competing with the best, being the best isn’t a #competitiveadvantage anymore. What is your story? Why should your customers feel compelled to do #business with you as opposed to your best competition? https://t.co/XJHeC626tx

[Toni Newman @Toni_Newman]

Want your #brand to stand out in today’s crowded marketplace? This surprisingly innovative #strategy works and these companies have the results to prove it! Are you ready to Flip the Script? https://t.co/0KrzypycwW

[Toni Newman @Toni_Newman]

Sometimes we just don't need words. How can you SHOW the world how you are DIFFERENT?

#TouchpointTuesday
#Dare2bDifferent #CustomerExperience #CX #InnovativeTouchpoints

[Toni Newman @Toni_Newman]

SERIOUSLY? You had ONE job!
Perhaps this town has amphibian cars?

#FunnyFriday #FunnySigns #OneJob #MakeMeLaugh #FridayFun

[Toni Newman @Toni_Newman]

Talk about Unexpected Encounters!
It gets the message across VERY CLEARLY!

#TouchpointTuesday #CX #CustomerExperience #Touchpoints #innovativeTouchpoint #disruptors #disruption #Innovate2Differentiate #Dare2bDifferent #standout

[Toni Newman @Toni_Newman]

@hubermantamir My pleasure Tamir!

[Toni Newman @Toni_Newman]

Have you ever wondered why some innovative ideas get implemented and others don’t? Is your innovation style getting in the way of your innovation results? . Learn more about The Five ‘S’ Solution here: https://t.co/DDN6FmG44r.

https://t.co/N6gI59hOyQ

[Toni Newman @Toni_Newman]

@philmjonesuk You are a FABULOUS interviewer! This was so fun.

[Toni Newman @Toni_Newman]

@DimensionData I believe identifying and understanding the different steps in their customer journey is the first step. Then we typically take them through each step and identify the touchpoints to innovate around.

[Toni Newman @Toni_Newman]

Have you ever wondered why some innovative ideas get implemented and others don’t? Is your innovation style getting in the way of your innovation results? . Learn more about The Five ‘S’ Solution here: https://t.co/DDN6FmG44r.

https://t.co/N6gI59hOyQ

[Toni Newman @Toni_Newman]

When the best are competing with the best, being the best isn’t a #competitiveadvantage anymore. What is your story? Why should your customers feel compelled to do #business with you as opposed to your best competition? https://t.co/XJHeC626tx

[Toni Newman @Toni_Newman]

Want your #brand to stand out in today’s crowded marketplace? This surprisingly innovative #strategy works and these companies have the results to prove it! Are you ready to Flip the Script? https://t.co/0KrzypycwW

[Toni Newman @Toni_Newman]

You know this is TRUE!

#Funny #FunnySigns #FridayFunnies #WeekendVibes

[Toni Newman @Toni_Newman]

Great customer service is expected and it is reactive. Great customer experiences are strategically crafted and intentionally put into place. Take some time with your team to create experiences that DELIGHT!
#CX #CustomerExperience

[Toni Newman @Toni_Newman]

What happens to brands that stop innovating?
Let's let this guy tell you...

#InnovateOrDie #Dare2bDifferent #CX #CustomerJourney #CustomerExperience

[Toni Newman @Toni_Newman]

It's not enough to just be better... #Dare2bDifferent

Is it time to rethink how you are serving your audience and truly innovate? Perhaps we need to chat!

#Innovate2Differentiate #CX #CustomerExperience

[Toni Newman @Toni_Newman]

When you are used to looking at things from one point of view, you might need to climb up (or down) the ladder and change your perspective to see things as others might see them.

#CX #CustomerExperience #CustomerJourney #Innovate2Differentiate #Dare2bDifferent

[Toni Newman @Toni_Newman]

Think of any brand that stands out in your brain. Were they just better than the rest or was there something about them that was truly DIFFERENT?

What makes you & your brand truly DIFFERENT? REALLY ... TRULY DIFFERENT?

#CX #Touchpoints #Innovate2Differentiate #Dare2bDifferent