@PLDT_Cares How much free time do you think i have? After 45 min wait I am cut off (noted no apology, so much for cares) and now you want me to chat to a bot that will just send me off in a circular route back to the same starting place. What is need is an PLDT tech email address
45 min wait on the chat line, then cut off without the request being carried out. We only want the IP address changed as we are getting connection drops. Apparently a simple procedure that's beyond
@PLDT_Cares capabilities
Why does the account recovery page take you to a full log in page requiring username, password and two step verification? When the whole point is due to not having two step verification because of a phone number change.
@AmazonUK