@ThatLymeGuy Our expulsion policy is not changing the only change is we will now be reviewing potential members for expulsion on a monthly basis not annually. We had to update our bylaws of the timing change which triggers a notification to our members.
@ThatLymeGuy Just to clarify, you haven't been expelled. This letter was to inform you & all members we have changed our Expulsion Policy w/in our bylaws. Bylaw changes have to be communicated to all members. The first line of the letter explains "share an important update about policy"
@whoisjrs Please message us some more information and we would be happy to research your issues and have someone from our Member Service Team follow up with you. Thanks.
@eplawyer Please just scroll down the document and accept the terms and conditions of the disclosure and deposit the check. Thank you for your membership.
@eplawyer We apologize for the inconvenience. We have been letting members know about this since May including sending out four emails and had a dedicated landing page to keep members informed.
@glime28 We are currently experiencing high call volume resulting in longer than normal wait times. Please direct message us and we can try and assist. Thanks.
@alanfjackson Thank you for your loyal membership. We too are excited for our new member statements. We believe you will like the fresh, new look that is easier to read.