@ATLANTIS please can someone share the customer experience director’s contact with me? I’ve tried talking to Walaa, a manager, but he hasn’t responded to a WhatsApp for over a week now.
@IKEAUAE please can you help me, I input my voucher codes. Then I went to add something extra to my basket. I got a message to contact customer support and you’re unable to apply my voucher!!
@lookfantastic received the worst service from you. I still don’t have my order due to excessive taxes &you will only refund me when I return the order which has still not arrived!! Take action - 5 days ago you told me you cancelled my order & were arranging a refund & now this!
@ASOS I’ve tried my best to contact you by Facebook and email and this is my third attempt on Twitter. My order arrived and one item was torn and looked worn. I’ve been shopping with you for 20 years and first excited like this. Please can you resolve it!
@AmazonAE how can I resolve an issue concerning 1 of 3 boxes of fbm products that Amazon were shipping back to me but got lost. Amazon support have been sending me the same answer for months. This is has been ongoing since April.
@Churchill I’m really shocked that our home insurance has increased. #churchill we have been loyal customers and have never ever made a claim. Your live chat officer said we could check with other customers. What has anyone else experienced? #Disappointed
@DWP please can someone send me the email address for the team that helps with disabled vehicles. All my emails are bouncing back and I’m overseas so I cannot make a phone. I was on hold for 40 minutes. Please help!
@marksandspencer please can you contact me regarding returning items that were bought online. My parents would like to bring them to the store now you have opened? I tried to contact you on Facebook but team were quite unhelpful.
@Namshicares I spent hours filling up my basket to find out all discount codes don’t work anymore! 1:1 sale is actually disappointing. Spoke to a rep who promised to call me back with a working discount code and guess what, no call. #namshi#sale#staff let me down!
@AmazonHelp I’ve been through this at least 8 times with different members of the support tea. I took a break for 5 days and tried again today and I’m no further. I need a human being who knows to help me please!
@amazon having the worse time with Amazon supper staff. Finding the answers very generic and not at all intuitive. Can someone tell me what this means - especially when my product does not get listed. From a very tired triplet mummy!
@AmazonHelp That’s the same team who cannot assist me. I keep going around in circles! I just need someone who can beat the AI and understand the issue I’m facing!
@Talabat 3.30hrs of chasing up an order. Now it shows as delivered! I only ordered to make my day easier as I’m alone with my triplets. The driver has disappeared and talabat can’t refund until 24 hours. Surely this fraud - to take customers money and not deliver a service.
@CarriageUAE@Talabat took my order & cash & status shoes it was delivered. no one can trace the first driver who still has the order. Anyone else experienced this? Surely this is fraud to pay for a service that was not received. I now need to wait 24hrs for investigation.