@IndianEquinox@adrianblair Okay, thanks. We can see that your case has been escalated on our end and someone should be in touch soon with next steps. Thank you for your patience!
@EVonesParking@TrustieSupport Hi 👋 we're sorry to hear this. If you've already contacted our Content Integrity team, could you please send us your case or ticket number? We'll be happy to follow up internally on the status for you. Thank you!
@Th4David Hi 👋 we're sorry to hear that. Reviews can be flagged when they violate our guidelines. Can you please share your case/ticket number with our team so we can follow up? Thanks
@Micorksen@TrustieSupport@CNIL If you have data/privacy questions, our team would be happy to help once getting in touch here https://t.co/I0pzUZw4Fp. Thanks! (2/2)
@Micorksen@TrustieSupport@CNIL Hi 👀 at Trustpilot, we work hard to keep everyone’s data safe. We want our users to be confident in the knowledge that we’re serious about protecting people’s personal information (more about this here https://t.co/YYTnG2LZTj). (1/2)
@stevenblueeyes If there's uncertainty about the legitimacy of a review, our Content Integrity team may attempt to verify it by asking for documentation that clearly shows they've had an experience with a business. (2/3)
@HelloitsLux Hi 👋 reviews can be flagged by businesses, consumers, or by our software when guidelines are broken - not simply because a business complains. Reviews are only taken offline if they’re found to violate our guidelines following review by our teams and technology.
@phil_parke9211 Hi there 👋 if a review breaches our guidelines, you can flag it on the platform for further investigation. Here's a bit more on how https://t.co/uPakZXQ2Qm.
@Changing206 Hi there 👋 thanks for flagging this with us. Our content integrity team can certainly help out with this if you get in touch by filling out this form: https://t.co/I0pzUZw4Fp. Thanks!