Twit_Fin Pan

[XplainYOself @XplainYOself]

Travel companies are supposed to make your trip easier and hassle free. Clearly, the odds of you finding this after book w/ @vrbo is slim to none.

[Twit_Fin Pan @Twit_Fin]

@vrbo So this is our experience when HOST CANCELS AND DESTROYS YOUR TRIP.
1) Host tells us "Sorry we double booked. too bad"
2) We call vrbo and are on hold for 4 hours with no result
3) Nothing happens to terrible host who cancels on guests
Property:4504,Sandy aka "Tahoe Time"

[Twit_Fin Pan @Twit_Fin]

@vrbo Don't want to be a hater, but what are you doing about HOST cancellations? Just got cancelled last minute, party of 12. NO help from VRBO. #vrbo

[Twit_Fin Pan @Twit_Fin]

@vrbo Can someone PLEASE contact us about this reservation. HOST CANCELLED WITHIN 24 HOURS, on reservation made over a year ago.

[Twit_Fin Pan @Twit_Fin]

@vrbo So this is our experience when HOST CANCELS AND DESTROYS YOUR TRIP.
1) Host tells us "Sorry we double booked. too bad"
2) We call vrbo and are on hold for 4 hours with no result
3) Nothing happens to terrible host who cancels on guests
Property:4504,Sandy aka "Tahoe Time"

[Twit_Fin Pan @Twit_Fin]

@vrbo Can someone PLEASE contact us about this reservation. HOST CANCELLED WITHIN 24 HOURS, on reservation made over a year ago.

[Twit_Fin Pan @Twit_Fin]

@vrbo Don't want to be a hater, but what are you doing about HOST cancellations? Just got cancelled last minute, party of 12. NO help from VRBO. #vrbo

[Twit_Fin Pan @Twit_Fin]

@Airbnb This host cancelled on party of 12 flying in from east coast within 24 hours. No help, no explanation except "Double booked, sorry". YOU SHOULD PULL THIS LISTING.

[Twit_Fin Pan @Twit_Fin]

@vrbo Host cancelled on party of 12 flying from east coast, booked 10 months ago. On hold for 5 hours, no help, going around and around. NO HELP. please contact asap.

[Twit_Fin Pan @Twit_Fin]

@HomeDepot
sorry, no other way to give feedback on your site - not sure what is going on with delivery but this was 2 days ago - is this at the store or not.

[Twit_Fin Pan @Twit_Fin]

@BofA_Help Can someone pls contact me ASAP. I am out of options so I have to troll BofA.

[Twit_Fin Pan @Twit_Fin]

@BofA_Help I can't find anyone to help me. NO ONE appears to be working at BofA. #BofApickupthephone

[Twit_Fin Pan @Twit_Fin]

@BofA_Help No luck on the twitter help channel either. You can't expect people to wait indefinitely for answers to loan servicing questions. Not sure what is going on over there...

[Twit_Fin Pan @Twit_Fin]

@BankofAmerica Please pick up the phone...wait times for Loan Service now reaching 1hr 15min -- people don't have time to waste on this. Loan origination wait time = 2 seconds. You need to have a sense of proportion on allocation of resources.

[Twit_Fin Pan @Twit_Fin]

@BofA_Help Ok, I think I see it now. THANK YOU for responding!

[Twit_Fin Pan @Twit_Fin]

@BofA_Help No response on that channel either. What on EARTH ARE YOU GUYS THINKING ? YOU ARE DELIBERATELY LEAVING PEOPLE ON HOLD INDEFINITELY.

[Twit_Fin Pan @Twit_Fin]

@BankofAmerica Pick up please

[Twit_Fin Pan @Twit_Fin]

@BankofAmerica PICK UP THE PHONE

[Twit_Fin Pan @Twit_Fin]

@BankofAmerica All you need to do is institute a scheduled "Call Back" service -- tons of big companies have this. It's really shameful. No one asked for my phone number, no one offered to call me back at a different time, now working on 1.5 hours. will anyone pick up?