Twitch Support

For live chat and email support: | For Suspension appeals:

[Twitch Support @TwitchSupport]

⛏️ Minecraft is back with a new sponsored campaign for Partners AND Affiliates!

💰 Earn up to $1,000 across 3 weekly campaigns
🔴 Featured front page shelf June 6-26
🎁 Viewers earn rewards from Drops

Limited spots, first-come basis. Sign up ASAP:

🔗 https://t.co/SbjVYJ0cIh

[Twitch Support @TwitchSupport]

Wow, our US slots are already almost filled, but we still have slots for our UK and German creators - sign up while you can!

Missed out? Don't worry - this is the first of THREE opportunities over the next few weeks 💜

We'll post a reminder on social for upcoming opportunities

[Twitch Support @TwitchSupport]

⛏️ Minecraft is back with a new sponsored campaign for Partners AND Affiliates!

💰 Earn up to $1,000 across 3 weekly campaigns
🔴 Featured front page shelf June 6-26
🎁 Viewers earn rewards from Drops

Limited spots, first-come basis. Sign up ASAP:

🔗 https://t.co/SbjVYJ0cIh

[Twitch Support @TwitchSupport]

Only available for US, UK and Germany 🇺🇸 🇬🇧 🇩🇪

Check your Sponsorship Dashboard every week to see details around each weekly campaign 💜

More info available in our blog:

https://t.co/YCEzYHMidm

[Twitch Support @TwitchSupport]

⛏️ Minecraft is back with a new sponsored campaign for Partners AND Affiliates!

💰 Earn up to $1,000 across 3 weekly campaigns
🔴 Featured front page shelf June 6-26
🎁 Viewers earn rewards from Drops

Limited spots, first-come basis. Sign up ASAP:

🔗 https://t.co/SbjVYJ0cIh

[Twitch Support @TwitchSupport]

Learn more about Mod Anniversary, here:

https://t.co/puNSENFKb6

[Twitch Support @TwitchSupport]

🎉 Today is Mod Appreciation Day!

To recognize the awesome work our mods do to keep our communities safe and fun, mods can now celebrate their anniversaries in chat with new Mod Anniversary prompts 💜

Keep an eye out for these milestones & share some love for your Mods in chat!

[Twitch Support @TwitchSupport]

What can you do if you’re being maliciously botted?

@djclancy999 announced a new feature that allows you to cap your visible viewcount!

We know streamers don’t like their CCV data being falsified, and capping prevents bad actors from getting the results they want:

[Twitch Support @TwitchSupport]

We’ve seen questions about how bots impact discovery. Our teams looked into this closely, and found that actual impact to discovery is super low.

@djclancy999 addresses how this works in categories with high to low sorting on both Web and Mobile:

[Twitch Support @TwitchSupport]

Why not just eliminate bots from our CCV calculation?

We do! @djclancy999 addresses the nuance of this, and how our new tools will further assist:

[Twitch Support @TwitchSupport]

We've seen claims that Embedded views are a common way people viewbot.

@djclancy999 Highlights we're always monitoring this, but only 0.37% of our hours watched currently come from embeds:

[Twitch Support @TwitchSupport]

Listen: we hate viewbots.

They hurt Twitch as a business, our creators and our community.

Hear from @djclancy999 on our three main challenges in tackling this issue:

[Daniel Clancy @djclancy999]

There has been a lot of discussion and questions from the Twitch community recently — about viewbotting, discovery, and more. I will be going live on Thursday at 4pm PDT from my channel https://t.co/RvFw7iMABT to talk about some of these issues and answer questions.

[Twitch Support @TwitchSupport]

Custom Power-ups let Chat shape the stream ✨

You define the Power-Up - like talking in a weird voice or in-game choices - set the Bits amount, and then your community activates them right on-stream.

Set them up, here:

https://t.co/MNeAMHmTfR

[Twitch Support @TwitchSupport]

New features alert 🚨

Introducing Creator Badge Drops and Custom Power-ups, two new ways to boost your earnings while spreading hype with your community, available to all eligible monetizing streamers.

Read more in our blog or our thread below 🧵

🔗 https://t.co/jHn4m4tClV

[Twitch Support @TwitchSupport]

Creator Badge Drops let you reward Chat for being part of your biggest moments like subathons or anniversaries 💜

Design a custom badge, set the event details, and viewers unlock them via watch time or subs.

Set one up, here:

https://t.co/QDXowq8ALo

[Twitch Support @TwitchSupport]

📢 Starting today, Channel Points, emotes, subs, Bits, and badges are available to all streamers on Twitch - no Affiliate status required!

These tools help you build a community from day one 💜

Enroll and complete your setup in your dashboard today:

🔗 https://t.co/TBzC9FkZ0j

[Twitch Support @TwitchSupport]

📢 Access to our best streamer tools is on the way!

Kickstart your community with Bits, Subs, channel emotes, Channel Points, and more when you onboard 💜

We're rolling out access to streamers in the US over the course of the week and we'll be expanding globally later this year! You'll receive a notification when you have access.

🔗 https://t.co/Jlw8NiFyBI

[Twitch Support @TwitchSupport]

We're gradually rolling this experiment out to a small group of streamers first to learn and iterate.

If you don't have the feature to begin with, we'll be sure to update here when it rolls out further 💜

[Twitch Support @TwitchSupport]

We're testing a new way for streamers to recognize their viewers with Streamer Shouts 💜

Personalized messages sent to groups of viewers post-stream to celebrate moments and milestones - delivered straight to their Activity Feed 💬

[Twitch Support @TwitchSupport]

Drops have had a makeover!

You can now see a channel's active Drops, and how close you are to earning them, right below chat 💜

Stay in the action and never miss a Drop - no more navigating away to check your progress

[Twitch Support @TwitchSupport]

A note on our work to combat viewbotting, from CEO Dan Clancy:

There’s been a lot of discussion recently about viewbotting on Twitch, and I wanted to share an update on our enforcement efforts.

Viewbotting is bad for our business. We don't benefit from it, and we believe it harms the creator ecosystem overall. However, effectively combatting viewbotting is challenging. As we deploy updates to our real-time detection algorithms, viewbotting companies quickly respond with updates to avoid detection. Also, our detection systems must be precise to ensure that legitimate viewers are appropriately counted.

Today, we’re introducing a new enforcement type that we plan to roll out over the next few weeks. For channels identified as persistently viewbotting, we will apply a cap to the streamer’s CCV for a fixed period of time, on all of the Twitch surfaces. The cap will be based upon historical data regarding that creator’s non-viewbotted traffic. Repeated violations will result in longer penalties. Streamers will be notified when an enforcement is applied, along with the duration of the penalty, and can appeal through the appeals portal.

While streamers will be notified, we will not make a follow-on announcement when we begin issuing these enforcements, and will not publicly share details about when and where these enforcements are applied. Unfortunately, providing details simply makes it easier for companies to work around our interventions.

We believe this approach will help us make meaningful progress against viewbotting. We will continue refining our systems and expand when we apply these enforcements over time.

- Dan Clancy

[Twitch Support @TwitchSupport]

Learn more in our dedicated blog post, here:

https://t.co/BLYTkx4IwU

[Twitch Support @TwitchSupport]

🐣 Minecraft’s Tiny Takeover Sponsored Campaign is LIVE and it’s open to both Partners AND Affiliates!

💰 Stream Minecraft to earn up to $1,000
🔴 Featured front page shelf April 6-8
🎁 Viewers get exclusive rewards for watching or subbing

Limited spots - sign up ASAP 💜