The truth doesn't change just because we don't know it. It stays there constantly waiting for us to discover it. Music=medicine. Morehouse '14 Clemson ‘20. DMV
@British_Airways The crux of the issue is that while other airlines overbook, they offer compensation to VOLUNTARILY have individuals get rebooked as opposed to ruining someone’s travel plans that were made months earlier with no real explanation or attempts to rectify things @British_Airways.
In my almost two decades of flying, 35+ countries and 6 continents visited, not to mention countless domestic trips and almost all airlines, I have never had a worse experience than the THREE flights over the past THREE weeks that I had purchased from @British_Airways months ago.
@British_Airways There are 272 seats on the flight. The math here would be approximately 1.8% chance that I’m a person on standby with a confirmed seat because you overbooked ONCE. To happen to me TWICE is about 0.03%….3/100 of 1%….
@British_Airways The “delay” is close to 24 hours because of my original issue with your company overbooking and then just randomly deciding who will not have a seat…an issue that has yet to be addressed by anyone. So thank you, but the apologies are absolutely not accepted.
To be clear, this is a performative response that solves nothing and just attempts to make the company look as if it cares about any form of customer service..
@TwiterlessGuru Were sorry to hear what happened and apologise for the inconvenience caused. We’ve logged your comments as feedback to help us make improvements in the future. Milika