Tyler White

[Tyler White @Tywhitey]

@cleanwithmike Clean

[Tyler White @Tywhitey]

@cleanwithmike Beach

[Tyler White @Tywhitey]

@AviancaEscucha Where can I find a copy of your refund policy?

[Tyler White @Tywhitey]

@AviancaNAM I requested a refund on Sunday and havent heard back from anyone. Ticket # is BOGWE-674439. Please help

[Tyler White @Tywhitey]

@AviancaEscucha I'm not trying to make a suggestion. I just want and actual refund. Not a credit on some card.

[Tyler White @Tywhitey]

@AviancaEscucha Your ticket says it's refundable. I want it refunded to the card I paid on. Is this possible or not?

[Tyler White @Tywhitey]

@AviancaEscucha That's not acceptable. I want cash back on the card I paid with.

[Tyler White @Tywhitey]

@AviancaEscucha I don't want a UTAP, I want cash. How can I get this put back on the card I paid with?

[Tyler White @Tywhitey]

@AviancaEscucha Now one of them is showing as rejected? And nobody has reached out. Wtf is going on over there. I paid for a refundable ticket.

[Tyler White @Tywhitey]

@AviancaEscucha Now I'm being offered a credit? This is bullshit. I want a refund. I paid specifically for a refundable ticket. How can I get my money back?

[Tyler White @Tywhitey]

@AviancaEscucha 6 weeks! Still no response & no money.

@CeoAvianca do you think this is acceptable?

[Tyler White @Tywhitey]

@AviancaEscucha We're up to 5 weeks! Still no response... Will I ever see this money?

[Tyler White @Tywhitey]

@AviancaEscucha We've hit a month with no updates...

[Tyler White @Tywhitey]

@AviancaEscucha 3 weeks in with zero updates. Does anyone work in your refund department?

[Tyler White @Tywhitey]

@AviancaEscucha Sending me the same link 4 times doesn't solve anything.

[Tyler White @Tywhitey]

@AviancaEscucha Another useless answer. Worst customer service I've ever experienced. It's incredible you guys are in business.

[Tyler White @Tywhitey]

@AviancaEscucha Still no updates eh? Just embarassing

[Tyler White @Tywhitey]

@AviancaEscucha I am going to file a chargeback with my bank if there are not reasonable updates.

[Tyler White @Tywhitey]

@AviancaEscucha That doesn't help at all. How long should I expect the refund to take

[Tyler White @Tywhitey]

@AviancaEscucha That doesn't give me any more info. I want to know when I can expect a refund. I was told 30+ business days for a response on the phone with customer service today.

[Tyler White @Tywhitey]

@AviancaEscucha When can I expect a refund?