UBACARES

Welcome to @UBAGroup’s Customer Fulfilment Centre. For immediate support and complaints resolution, tweet at us or send us a direct message.

[UBACARES @UBACares]

Dear Valued Customer,

We are aware of fraudulent SMS messages claiming there is an issue with customers’ accounts and requesting them to click a link to verify their identity.

Please be advised that these messages did not originate from UBA.

To stay safe:
• Do not click on suspicious links sent via SMS or email.
• Never share your password, PIN, OTP, card details, or banking credentials with anyone or on unverified websites.
• Always access UBA’s digital channels through our official website and mobile app.

If you receive a suspicious message:
✅ Ignore and delete it.
✅ Report it immediately through our official customer support channels.

Your security remains our priority. Stay alert and bank safely.

#UBACares

[UBACARES @UBACares]

@sakastweet Hello @sakastweet, please be informed that a response has been provided via DM. https://t.co/aI8dhyejna

UBA Cares

[UBACARES @UBACares]

@angelwicky7077 Hello @angelwicky7077, thank you for bringing this to our attention. Kindly send us a direct message with your contact details and a member of our team will contact you to resolve any issues you may have.

We look forward to hearing from you.
https://t.co/aI8dhyejna

#UBA Cares

[UBACARES @UBACares]

Hello @AhmedmasanawaY, thank you for bringing this to our attention. We are sorry to hear about your experience regarding your mobile app.
Kindly send us a direct message with your contact details and a member of our team will contact you to resolve any issues you may have.
Thank you for your patience and understanding.
We look forward to hearing from you.
https://t.co/xPZhIa4cKt
UBA Cares

[UBACARES @UBACares]

@ArowoloBlessed Hello @ArowoloBlessed, we sincerely appreciate your feedback and deeply value your relationship/patronage with us, and we are committed to providing you with the highest level of service because we believe you our esteemed customer deserve the best. Thank you.

[UBACARES @UBACares]

@Odutuyomord2l Hello @Odutuyomord2l, please be informed that a response has been provided via DM. https://t.co/aI8dhyejna

UBA Cares

[UBACARES @UBACares]

@Elumhi Hello @Elumhi, kindly send us a direct message with your contact details, and a member of our team will contact you to resolve any issues you may have.
Thank you for your patience and understanding.
We look forward to hearing from you.
http://
https://t.co/aI8dhyejna
UBA Cares

[UBACARES @UBACares]

@_PrinceAdex Hello @_PrinceAdex, kindly be informed that a response has been provided via DM. Please click the link below to engage us there. Thank you.
https://t.co/aI8dhyejna\ 

UBACares

[UBACARES @UBACares]

@aa_ayomitide Hello @aa_ayomitide, please be informed that your Twitter mention caught our attention. However, a response has been provided via DM. Thank you. https://t.co/aI8dhyejna.

UBA cares.

[UBACARES @UBACares]

@Adedoyin1580552 Hello @Adedoyin1580552, please be informed that a response has been provided via DM. Thank you. https://t.co/aI8dhyejna

UBA cares.

[UBACARES @UBACares]

@ComrRolandOkru Hello @ComrRolandOkru, please be informed that a response has been provided via DM. Thank you. https://t.co/aI8dhyejna

UBA cares.

[UBACARES @UBACares]

@maks_frank Hello @maks_frank, please be informed that a response has been provided via DM. Kindly check to confirm same. Thank you.
 https://t.co/aI8dhyejna
UbaCares

[UBACARES @UBACares]

@angeli_only have.
Thank you for your patience and understanding.
We look forward to hearing from you.
https://t.co/aI8dhyejna
UBA Cares
(2/2)

[UBACARES @UBACares]

@angeli_only Hello @angeli_only, thank you for bringing this to our attention. We are sorry to hear about your experience regarding your mobile app.
Kindly send us a direct message with your contact details and a member of our team will contact you to resolve any issues you may (1/2)

[UBACARES @UBACares]

@shawright17 Hello@shawright17, thank you for your patience. We are pleased to inform you that your ticket has been resolved. If you need further assistance, please don't hesitate to reach out to us via DM. Thank you for choosing UBA.

UBA CARES

[UBACARES @UBACares]

@sakastweet Hello @sakastweet, please be informed that a response has been provided via DM. Thank you. https://t.co/aI8dhyejna

UBA cares.

[UBACARES @UBACares]

@Luvkidtemmy Hello @Luvkidtemmy, please be informed that a response has been provided via DM. Thank you. https://t.co/aI8dhyejna

UBA cares.

[UBACARES @UBACares]

@tolusamuel1 patience and understanding.

We look forward to hearing from you.

https://t.co/aI8dhyejna

UBA Cares
(2/2)

[UBACARES @UBACares]

@tolusamuel1 Hello @tolusamuel1, thank you for bringing this to our attention. We are sorry to hear about your experience. Kindly send us a direct message with your contact details and a member of our team will contact you to resolve any issues you may have.
Thank you for your (1/2)

[UBACARES @UBACares]

@Adedoyin1580552 Hello @Adedoyin1580552, kindly be informed that a response has been provided via DM https://t.co/aI8dhyejna\. Thank you.

[UBACARES @UBACares]

Dear Valued Customer,

We are aware of fraudulent SMS messages claiming there is an issue with customers’ accounts and requesting them to click a link to verify their identity.

Please be advised that these messages did not originate from UBA.

To stay safe:
• Do not click on suspicious links sent via SMS or email.
• Never share your password, PIN, OTP, card details, or banking credentials with anyone or on unverified websites.
• Always access UBA’s digital channels through our official website and mobile app.

If you receive a suspicious message:
✅ Ignore and delete it.
✅ Report it immediately through our official customer support channels.

Your security remains our priority. Stay alert and bank safely.

#UBACares

[UBACARES @UBACares]

@BechePeter Hello @BechePeter, your Twitter mention caught our attention. We would like to see how we may help you. Please click the link to connect with us via DM. https://t.co/aI8dhyejna\