@joseport Unfortunately, your private messages are closed. We are also unable to reply to you in public comments due to our privacy policy. To help us assist you further and resolve this, please send us a DM with more details about your issue. https://t.co/i5IDo1fLZC
Hi,
It looks like @johnnypipey isn't currently following @Uber_Business, which prevents us from sending a Direct Message (DM). Could you please follow the @Uber_Business account so we can send you a message and assist you directly?
Once you have followed the account, let us know so we can get in touch right away. Thank you!
We apologize for any inconvenience this situation may have caused. After a thorough review, we have determined that the current device restriction will remain in effect, and standard profile access on this device cannot be reinstated. To ensure uninterrupted access to your account, we recommend logging in from a different device. We understand that this resolution may be disappointing, and we appreciate your understanding. Please note that this decision is final. If you require any further assistance or guidance regarding accessing your account from another device, please feel free to contact us. We are here to help.
Hi,
We completely understand how frustrating this situation must be, and we want to assure you that we are going to make this right for you immediately.
Please DM us the email address and mobile number linked to your account and some additional details about your issue/enquiry so that we can further assist you.
We understand how unsettling this situation must be for you. Please know that your safety is of utmost importance to us, and our safety team is actively investigating your concern with the highest priority. We appreciate your patience during this interim period and will update you as soon as possible. Kindly check the in-app help section of your app for an update. Appreciate your understanding.
@mhmdalq92289143 نتفهم مدي إستيائك بخصوص مشكلة الحساب، بتصعيد هذه المشكلة و سيتواصل معك أحد أعضاء فريقنا المختص من خلال تطبيقك أو البريد الإلكتروني، بمجرد الانتهاء من المراجعة.
نقدر تفهمك.
Hola,
Es absolutamente indignante ver un pedido marcado como entregado de manera segura, solo para encontrar una foto flagrante de la mano de un conductor en lugar de tu comida. Eso no es un simple malentendido; es un intento insultante de manipular el sistema para encubrir una entrega fallida o un robo. Para empeorar una situación increíblemente frustrante, estar completamente desconectado del servicio al cliente mientras tenemos tu dinero se siente como una trampa total. Pagaste por tus comidas y un servicio claro, no para ser ignorado después de que un conductor se aprovechara del sistema de entrega. Entendemos completamente tu ira, y estamos interviniendo manualmente en este momento para cerrar este ciclo.
Por favor, envíanos un DM con la dirección de correo electrónico y el número de móvil vinculados a tu cuenta y algunos detalles adicionales sobre tu problema/consulta para que podamos ayudarte más.
These milestones aren't just numbers, they are the result of relentless hard work and dedication from our teams who have been grinding on this business since early 2016. Proud of how far @Uber_Business has come and we're just getting started. @Uber
Hallo,
We begrijpen dat uw recente bestelervaring niet was wat u verwachtte en willen dit rechtzetten.
Volg ons alstublieft en stuur ons een DM met meer details over uw probleem, samen met de bestelinformatie, screenshots (indien beschikbaar), e-mailadres en mobiel nummer dat aan uw account is gekoppeld, zodat we u kunnen helpen.
We understand this experience was less than ideal and would like to take a closer look. Please send us a DM with the phone number and email address associated with your account, along with the specific trip details, such as the date, time and pickup/drop-off locations. This will help us review and assist you more effectively. We look forward to your response.
Today marks a major milestone: @Uber Elite is officially live. Proud of our team: months of relentless hard work, late nights, and deep collaboration brought us here.
Special thanks to our clients, families + friends who helped pressure test the pilot in SF & LA. Next up: NYC.
Thank you for providing this information. This channel is not available for support in Romania.
To provide you with the best support, please report this directly in-app by selecting Account>Help, and selecting the relevant topic. You can also visit https://t.co/8R42Oe86Rr (https://t.co/bC8mkGchIE). A member of our team will review your message and follow up with you in-app as soon as possible.
Thanks for your understanding.
@Bettynawap Hola Nos pondremos en marcha a revisar lo sucedido, te pedimos que sigas nuestras redes sociales para poder darte una mejor atención y envíanos un DM con tu información. Estamos aquí para ayudarte.