@CanonCulture We completely understand your frustration with frequent surge pricing, and we truly appreciate you taking the time to share this with us; your feedback has been noted and will be shared directly with our team to help improve your experience moving forward.
Hi,
Thank you for reaching out to us. We completely understand how frustrating trip fare issues can be. Before we can begin our investigation, could you please provide DM with us phone number and email address associated with your Uber account? Once we receive this information, we will look into the matter right away.
We sincerely apologize for the inconvenience and appreciate you letting us know. Please send us a direct message with your account email, phone number,please follow our page and further details about the issue. We will review this and contact you as soon as possible to find a resolution.
@daraghh Hi,
Thank you for reaching out to us. Please follow us back and let us know the email address and phone number linked to your account by sending us a direct message.
Hello,
Thank you for reaching out, and we are truly sorry to hear about this experience. We want to look into this and get it sorted out for you right away.
To help us locate your account and investigate the issue, could you please provide us with a few details via DM?
-The email address and phone number registered to your Uber account.
-The name of the restaurant and the Order ID
-A brief description of the issue.
Once we have this information, we will investigate the issue immediately to provide you with the best resolution. We appreciate your patience and look forward to your reply.
@Asia1254k We are ready to look into this for you.
To access your account information and assist with your request, we need to verify your account details first. Could you please share your registered email address and phone number with us via Direct Message
@Darcy2988 Hi there,
Thank you for reaching out to us. We apologize for the inconvenience this caused. Could you please DM us the email address and phone number associated with your Uber account so that we can assist you further.
Hi,
We are deeply sorry to hear about your experience! Receiving someone else's order is extremely frustrating on its own, but getting an partial refund that doesn't cover your missing foodβalong with paying fees for an incorrect deliveryβis completely unacceptable.
We want to look into this specific order and review the partial refund decision for you right away. Could you please send us a Direct Message (DM) with the following basic details?
Registered email address linked to your account
Mobile phone number associated with your account
Order Number
Once we receive your message, our team will pull up your account and review the full order breakdown to help make this right.
Thank you for being so patient!
@brklotz Hi,
We are here to help resolve your issue! To get started, could you please provide the email address and contact number associated with your account?
Once we have these details, we will look into this for you right away. Thanks for reaching out to us!
@blue_control69 Hi there, we completely understand your frustration, and this is definitely not the experience we want you to have with us. Please send us a Direct Message (DM) with the email address and phone number linked to your account, so we can look into this and help you ASAP. https://t.co/7j9PD0t8mj
@Bdbb369916 Hi there, we completely understand your frustration, and this is definitely not the experience we want you to have with us. Please send us a Direct Message (DM) with the email address and phone number linked to your account, so we can look into this and help you ASAP. https://t.co/7j9PD0t8mj
Hi there,
We completely understand how frustrating it is to see an unexpected charge on your account, especially when your order was already paid in full.
Please send us a direct message with your mobile number, the email address linked to your Uber account, and additional details about the issue, so our team can look into this for you right away.
We await your response!
@NYRMGK We're ready to look into this.
Please send us a private message with more details about your issue along with the mobile number and email address linked to your account so that we can assist you. https://t.co/7j9PD0t8mj
Hi there,
We are so sorry to hear about this terrible situation following the theft of your phone. We take fraudulent activity very seriously and want to help you get this resolved immediately.
Please DM us with the email address and phone number on your account so that we can assist you.
Hello there,
Thank you for bringing this to our attention.
In order to protect your privacy, please send us a DM regarding your concern. Also, please send us the email address and mobile number linked to your account and some additional details about your issue/enquiry so that we can further assist you.
Looking forward to receiving your message and assisting you.
Hello there,
Thank you for bringing this to our attention.
In order to protect your privacy, please send us a DM regarding your concern. Also, please send us the email address and mobile number linked to your account and some additional details about your issue/enquiry so that we can further assist you.
Looking forward to receiving your message and assisting you.
Hello there,
We're so sorry to hear you're running into trouble with this. We want to make things right as quickly as possible!
Could you please send us a direct message with the email address, mobile number, and order details linked to your account? As soon as we have those, weβll look in and investigate this for you right away