UrbanCompany Assist

Urban Company's official support handle, here at your disposal. Let us know how we can help!

[UrbanCompany Assist @UC_Assist]

@Amandee69265214 Hi Aman,
We appreciate your interest in our services. Please share your complete address along with the PIN code via DM so our team can check the service availability in your area and assist you further.

[UrbanCompany Assist @UC_Assist]

Hi Siddhrajsinh,
We sincerely regret the repeated cancellations and delays in your Native M1 installation despite multiple scheduled appointments. Please share your registered contact number and complete product invoice with us via DM so our team can review the matter and work towards resolving it at the earliest.

[UrbanCompany Assist @UC_Assist]

@arun_accelerate Hi Arun,
We regret the delay in updating you. As checked, our team is actively working towards addressing your concern. We have also requested them to keep you updated on the further course of action at the earliest.

[UrbanCompany Assist @UC_Assist]

Hi,
We apologise for the skin burns and peeling you’ve experienced during your salon services, especially since this has happened twice. We understand how concerning this is, and we’re sorry that your complaint hasn’t been addressed appropriately. We’ve escalated this matter to the concerned team, and they’ll look into it and get in touch with you as soon as possible to assist you further.

[UrbanCompany Assist @UC_Assist]

@anish6194 Hi Anish,
We understand the pairing issue you’ve been facing with your Native M2 Pro since installation. We’ve escalated the matter for review and further assistance.

[UrbanCompany Assist @UC_Assist]

Hi Ankita,
We apologise for the inconvenience caused by the repeated rescheduling issues, the professional’s delay despite your consent to an earlier arrival, and the unexpected rescheduling and cancellation charges. We understand how upsetting this first-time experience has been, especially after your repeated attempts to get the service arranged. We’ve escalated this matter to the concerned team, and you’ll receive a callback within the next 2 hours to look into your concerns and assist you further.

[UrbanCompany Assist @UC_Assist]

@Tarun1985Tg Hi Tarun,
We regret the inconvenience caused and request you to please share your registered contact number along with the details of your concern with us via DM so that we can arrange the necessary assistance for you. We look forward to your response.

[UrbanCompany Assist @UC_Assist]

@prasad1104 Hi Prasad,
We’re sorry you haven’t been able to connect with our support team for assistance. We’ve escalated your concern, and our team will connect with you by call within two hours to assist you further.

[UrbanCompany Assist @UC_Assist]

@ankitkapo Hi Ankit,
We sincerely regret that your experience with Urban Company has fallen short of your expectations. Please share your registered contact number and service details with us via DM so our team can review the matter and assist you further.

[UrbanCompany Assist @UC_Assist]

@HavilahJayJo Hi,
We understand that our team has been in touch with you and provided the best possible resolution to your concern. We regret that the service could not be completed as planned and appreciate you taking the time to share your feedback.

[UrbanCompany Assist @UC_Assist]

@AaratiRhea Hi Aarati,
We sincerely regret the inconvenience caused by the helper leaving without completing the work despite receiving the full payment. We’ve sent you a DM. Please share the requested details there so we can look into this matter and assist you further.

[UrbanCompany Assist @UC_Assist]

Hi,
Thank you for sharing your thoughtful feedback. We’re sorry for the experience you had during your sofa and chair cleaning service. We understand the importance of fair working conditions and realistic timelines for our service partners. Please share your registered contact number via DM so we can look into it and take it up with the concerned team.

[UrbanCompany Assist @UC_Assist]

@HavilahJayJo Hi,
Thank you for sharing the details. We have escalated your concern and will contact you within 2 hours to assist you with a resolution.

[UrbanCompany Assist @UC_Assist]

@DrunkenSwami007 Hi,
Thank you for sharing your registered contact number. Your concern has been taken up for priority review, and our team will get in touch with you within 2 hours to assist you further.

[UrbanCompany Assist @UC_Assist]

Hi Jyotsana,
We’re sorry for the poor painting service and the lack of resolution despite your repeated follow-ups. We understand your concern about the pending quality inspection and the lack of accountability. We’ve escalated this matter to the concerned team, and you’ll receive a callback within the next 2 hours.

[UrbanCompany Assist @UC_Assist]

@DrunkenSwami007 Hi,
We are eagerly waiting for your details. Kindly DM us your registered contact number so that we can resolve this matter for you as soon as possible.

[UrbanCompany Assist @UC_Assist]

नमस्कार विवेक,
आपको हुई असुविधा और पिछले 10 दिनों से हो रही परेशानी के लिए हमें खेद है। हम समझते हैं कि तकनीशियन नियुक्त होने के बाद भी उचित सहायता न मिलना आपके लिए कितना निराशाजनक है। हमारी टीम आपकी समस्या पर सक्रिय रूप से काम कर रही है और जल्द से जल्द आपकी सहायता करने का प्रयास कर रही है।